Address: | 90 Vermilyea Ave, New York, NY 10034, USA |
Phone: | +1 800-275-8777 |
Site: | tools.usps.com |
Rating: | 1.4 |
Working: | Closed 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–4PM Closed |
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Jennifer Fernandez
This is the worst post office ever. I cant get a package deliver to my house. There is always someone at home and the mail man always leaves the delivery notice to pick up the package at the post office. At this point Im convinced they do not deliver packages and thats one of the reasons why the line at the office is so long for pick ups. After you stay in line for 20 to 45 mins to pick up your package, you have to wait another extra 10 to 15 mins for the employee to find your package and if you are religious start praying for the employee to come back with your package and not tell you he/ she could not find your package and you would have to come later or another day to see if they have it after you made the line for 20 + mins in line. This has happened to me more than I can count. I work and my work hours are the same as the working hours of the post office and is not like I have the time to spend my day making the long line to pick up my packages at the post office. For some reason Im paying for delivery. I have decided to open an UPS mailbox and have my packages deliver there to make my life easier. I would still need to make the trip to the UPS office but my packages are not being deliver to my house by the post office at the end of the day and their is no waiting line of 20+ mins in UPS. Im done with this post office and the customer service.
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Erika Mendez
Wish I could give this zero stars. Post Office is the worst in handling packages, mail and the customer service isnt any better. Ive called several times about a young mailman thats new to the route just tossing everyones mail in various mailboxes and not caring about where the mail should be properly placed. I was expecting very important federal govt documents and youd think hed be responsible enough to place it in my box??? No, it was placed in someone elses and I found my letter in the elevator because the person was too lazy to turn back and return it. To top it off - I moved from 165 Sherman to another street a few blocks by Inwood park and made the change to have my mail rerouted to the new address. Well now my mothers mail (who has a different last name) is being held and not delivered - meanwhile I only requested my mail to be moved over and I have a different last name. I called and the woman tells me to call at 7:30am because the carriers are already out and she cant confirm whats going on. How can I call when you place me on hold or never pick up. USPS main office needs to do something about a majority of their workers at that Post Office; very irresponsible and not pleasant to deal with.
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Plato Lover
They have left my mailbox open with mail in it, with a harassing landlord (who I wouldnt doubt has bribed one or two of them). Letters from important companies or agencies or my lawyer never get to me. I pay for a Certified Letter & Return Receipt. The receipt sometimes never gets back to me, sometimes months later. Once recently the Certified letter itself didnt even get delivered and they said they cant find it. How do you lose a Cert letter? When I call the Feds to investigate they say, even though this has been ongoing for 12 months, they cant do anything except write a letter to the landlord. Oh, Im sure that will really scare him. Finally I open other, local investigations at the Feds advice, and the P.O. just closes them with no result and no notification to me. When I go to get a refund for the Cert Letter that "went astray" I have to wait weeks (and Im still waiting) for them to get back to me. The person who said negative stars should be allowed is right. Disgusting people and disgusting place. I use FedEx & UPS as much as possible now.
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mlpacheco16
Im convinced the reason why the lines are so long because they actually dont deliver packages. Ive not once received a package from USPS at all. Ive been home all day actually had them buzz my door to let them in so they can put the regular mail in but the trucks drivers "attempt" to deliver is just him driving by. The next day I receive two slips for for "missing me" with the current and previous date, neither they showed up for. If you can use a different service please spend the extra money or have it delivered any where but here. I spoke to a manager 5 months ago and Im waiting for her call back. Thank god amazon is a great company I got my refund regardless if I received the package or not. I havent had the experience that others had with the tellers because I dont want to give them more reason to walk slower or to mess with my package. I know it must be hard waking up everyday knowing your life is going no where but I have no part in your life decisions.
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damian hun
Went there to buy a money order, I made the wrong line cause It was confusing and with no signs. when it was my turn this Lady was like: didnt u read the sign!!!? (Screaming at me like I was her son or something... I said i didnt see any... Then she was like: oh u didnt see any huh? U Dominicans are funny always always trying to do whatever you guys want, u know what? Im not giving you the service, stay on the line till other one help you out, cause I dont feel like it!!! I didnt even say a word to this lady!! Is amazing how this ppl are and is even ridiculous generalizing about if we are Dominicans we are all the same so stupid... sooooo mediocre. The worst service ever In the whole world. I just limit my self to tell her: so sorry about u and ur miserable life that I can tell you have, cause your not even capable to do the job u getting paid for... get prepare mentally to mess up your day when you need to come to this office.
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Naima Chiorando
I have lived all over Nyc and this is by fat the WORST p.o. ever. Things sit there for days after being dropped there..... disappear and reappear..... and my personal favorite. Waiting home all day for something to be delivered only to go down and I find a slip that says "I wasnt Home" they are so lazy! They only want to deliver small stuff, then leave it infront of your door without a knock. But even with all that, walking into that place is even worse. After everything they put you through, you then have to wait on lines 25 people deep with one window open, only to be greeted by the worst attitudes. I cant express the new levels of disgust this place evokes in people. I wish I could minus stars. Avoid by all means if at all possible. Good luck!
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Gregorio López
This MUST be the worst Post Office in the entire United States. They are so disorganized. The employees are angry, with an attitude, they lose packages, its just one big mess. They have 2 lines set up. One for Money Orders and to pick up packages and another to mail packages and buy stamps. The lines are usually incredibly long so if you have to buy a money order and then mail a package, you might be spending the afternoon at the darkest, gloomiest, most negative post office ever. Everyone in this neighborhood is TIRED of complaining and if you call Washington to complain, they have the actual Post Office call you. They dont provide materials like Priority Mail boxes, you have to buy tape. Its def. not like that in downtown Manhattan.