Address: | 130 E Main St, Rochester, NY 14604, USA |
Phone: | +1 585-427-0020 |
Site: | nextadagency.com |
Rating: | 4.9 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–7PM Closed Closed |
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David Kahler
We first partnered with NEXT! Ad Agency in September of 2015, with the intent to boost our SEO rankings, help clean up our search results and improve our overall online profiles. During our time with NEXT, communication was minimal, we rarely received direct answers to our questions, and were left unsatisfied with the work that was done on our behalf. When we pressed for answers, we were finally given the response of "we failed" but were given no further direction on how to remedy these failures. We were also told "you did not pay for a result, you paid for a proven strategy that we expect to lead to results". This "proven strategy" has failed us. We were offered a free extension on our contract, and during this time are not aware of any work done on our behalf. No communication was initiated by our NEXT representative, and we only received a response to our inquiries after going to a supervisor. Throughout our time with NEXT we received marginal updates to our online presence, but many issues remain unsolved; some of which were created by NEXT. We have received a list of remaining issues with our profiles and have been set loose to deal with these on our own. From the poor communication, empty promises on work that could be done on our behalf, and a seemingly apathetic attitude towards helping resolve our problems, we cannot in good conscience recommend this company to anyone looking for SEO help.
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Jen Gelhar
Thank you so much to Next Ad Agency, their knowledge and expertise has helped my businesses online presence tremendously, as well as showing reviews by current and past customers. I am grateful to my account manager Lauren for her detailed quarterly reviews that show how my business is being rated, optimizing search engines, and making sure all my information is current and connected throughout the web. I love that I can find out how my customers located me, whether by word of mouth, online, or driving by. Next Ad goes above and beyond and assists me in making sure that my website is attractive and engaging, as well as offering professional feedback on how I can continue to serve my customers better with other social network sites such as Facebook and Google Plus. I am a satisfied customer and would recommend Next Ad to anyone looking to grow their business and take on a more professional image. Thank you Lauren, and thank you Next Ad!
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charyl copher
I have owned and operated a childcare facility in the state of Missouri for 25 years. Since partnering with the Next Ad Agency I have seen our business grow beyond measure. Being on the verge of shutting our doors, I was pretty much trying everything there was to bring this business back to life. After praying about the options of closing our business, or trying to stay open, I received a call from the Next Ad Agency about their services. I can honestly say that I believe in this company. Because of partnering with Next! we have expanded our school to add 3 more classrooms, and a Nursery School. I just want to say thank you so much for all of the Next Ad Agency Teams hard work and dedication. You truly have made a difference in our Business! Exploration Station
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Richard Green
First of all, I have been doing business with Next! Ad Agency for almost 3 yrs. Everything that I was promised they would do they have done, and my business continues to grow every month. Lauren, my Account Manager, is fabulous! She is always patient with me as I struggle to keep up with understanding the new technologies associated with social networking. Best of all for me is that they do it in a way that I really dont have a lot to do to make it happen. Their advertising staff is very creative and always coming up with interesting articles, sayings and photos for my facebook page which always draws a lot of "likes" and keeps folks talking about us. I highly recommend them to anyone who needs help growing their business.
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katy aulston
We have had an opportunity to work with Ashlee Tumilnelli with the Next add agency. She is amazing. The company is amazing. Before we had these folks behind us, pulling for us, and promoting us, our website was barely visible on google. they worked very hard to get us up on the list on google and they have succeeded. They never stop working. Ashlee never takes time for herself. They are wonderful. I would recommend this company for anyone who is trying to run a business. they are very thurough. they ask for names and email addresses so they can drum up reviews. We are so very happy with this company and hope that you give them a call if you are struggling. Katy Oceanside Vacation rentals
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Megan Prado
John Deiure and the Next! Ad Agency have made online advertising easy and possible for our small business. Online reviews are so important and thanks to Next! Ad Agency, we have a strong online presence with minimal work on our end. We provide the names of customers willing to leave reviews but Next! Ad Agency does all the work. They contact the customer and put the review online. They consistently check in with us and let us know what theyre doing, how theyve improved our ratings and what we can do to help the process along. Weve been with them a few years now and definitely consider Next! Ad Agency to be a really great investment if youre short on time and wanting a competitive online presence.
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Tug Pierson
Initially I was skeptical and wondered if I had paid WAY too much for the services, but figured I would discontinue after the first year. The rest of the story: I recently renewed for the 3rd time. Our Account Manager, John Deiure [and other capable staff], layout a plan of what they will do during the next Quarter or Year [specific accountability] and execute w/ precision [follow through]. That would be enough because thats what we paid for. However, the reason for 5 stars & not 4 is they EXCEED EXPECTATIONS and readily respond to questions & provide valuable advice, w/o additional charges racked up. Not only did we renew, we added a service this year.
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Sam Muro
I was promised tech support from Next! Ad Agency after paying $3,000+ through CGI Communications. I made phone calls and sent emails for over two weeks to our "tech support", Chase. After finally telling to receptionist Ive had trouble reaching him, she tries to send out an email - no answer. I ask her the next day if I can speak to his higher-up, which she connects me to - no answer. He gets back to me and borderline refuses to give me the information needed to get into MY account. Multiple other little problems along the way, but this one really lead me to write this review. Just be careful what these people promise you before you believe them.
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Kathie Allen
I have been a client w/ CGI- Next Ad Agency for the past year & half. It has been a pleasure working w/ Lauren D. When I started , I was pretty illiterate when it came to social media and the importance of online marketing . Laurens hard work & expertise has helped my online presence immensely!! She is also very patient when teaching & explaining new concepts which I greatly appreciate. I can not say enough how pleased I have been & plan to continue using Next Ad Agency to continue to grow my practice. I have recommended Next Ad Agency & Lauren D to my colleagues & will continue to do so. Many thanks again to CGI-Next Ad Agency & Lauren D :)