Supercuts

4025 Tilghman St, Allentown, PA 18104, USA

Address:	4025 Tilghman St, Allentown, PA 18104, USA
Phone:	+1 610-391-0503
Site:	supercuts.com
Rating:	3.4
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–6PM 10AM–5PM

Location

Photos 6

Reviews 16

Barry Szajkovics

Thank you Google for being able to read/write a review(s). To John Woodburn and his review and the others who commented on customer service. They are certainly lacking in this area. I called first to ask if I needed an appointment. The girl who answered the phone said that an appointment wasn’t necessary but that if I would call an hour ahead of time they could “put me on the list”. In the same breath she told me that they were no “openings” now or for this hour or the next hour. I couldn’t tell if she was taking a breath or not, but hearing a break I tried to jump into the dialogue (which at this point was a monologue) but alas I could not. As I was beginning to ask a question there was no one on the line anymore. I was HUNG UP on. I was/am half tempted to call back just so I could get a name of someone, but I didn’t and have no plans to. I am on my way to Cost Cutters (which I was told is in the same area across from Walmart). I just moved to this area of Allentown and found one place to put on my “bucket list” of where NOT to go. My mom always says “the fish stinks from the head”.

Valerie Reed

I had gone to this Supercuts in the past many, many times. Found the best hair stylists I have ever had. So, I continued to go there and asked for her. She had left to go to a different Supercut in Bethlehem. I followed her there to that Supercut. Now she has gone on to a very pricey salon at the Promenade. Simply because she was a great hair stylist. I have gone back to Supercuts on Tilghman St. and found a another stylists that did my daughters extremely long hair. She did a immaculate job of a cut. Will go back and ask for her again.

John Woodburn

Terrible customer service. I arrived at 2 pm and was put on the waiting list and to return at 3 pm. I arrived at 3 and was told it would be soon. At 3:30 I asked the clerk what the hold up was and he said I was next. Two other people were called up. At 3:45 I inquired again and was told I was next. When I asked about the two other people, my question was ignored. I left with no haircut and almost 2 hours of my day wasted. Avoiding Supercuts from now on.

Roland Krebs

Weve had good cuts there, but dont bother with the call in list...i was told to call an hour in advance to be put on the list as they can only put you inline an hour in advance. I called and requested a spot in an hour and they said they already have two people in that slot??? She said try and call back in 1/2 hour and maybe we could be on the list an hour from then. Really poor...well go somewhere else.

Sanjay Sunder

I called in and I was told to come in at a specific time. When I walked in I was told I have to wait. I stepped out and came back in they told me I had to wait again because a whole bunch of people walked in and they had to go ahead of me. If you dont mind wasting time this is the place to go.

Faizaan Datoo

It was a pretty good cut, however the customer service is terrible. They changed my wait time multiple times, and although I stayed the entire 2 hours I was there, they took people who came in after me first. Absolutely frustrated, I left.

Austin Hollis

Worst haircut I have recieved in years, rushed through it left long spots. The hair aound my ears is trimmed about a 1/4 inch higher on one side as compared to the other. Lesson learned you go to supercuts you get what you would expect.

Albin Jones

Made an appointment. Showed up on time. Had to wait for a few (but less than five) minutes. Got haircut, beard trim, and shampoo. All were great. My stylist, Angel, was fantastic. Will gladly return.

Frederick Learey

Pretty decent for a chain. Nice girls, decent price, not generally a wait if you plan ahead. Good location for easy access and other stores in area.

Orio Cohen

ASKED THEM FOR A 3 AND THEY SHAVED DOWN THE MIDDLE OF MY HEAD WITH A 1, ALSO THEY CUT MY BROTHERS EAR WITH THE RAZOR

Irfan Khan

Went with my little son for a cut. Was disappointed as they rush with their cuts.

ERIN GOODE

Ive had my haircut several times at this location and had no problems.

Anonymous User

These people arent evben Barbers. Dont reccomend

David Hopp

Excellent service. Very nice people.