Address: | 1007 Foggy Hollow Road, Gibsonia, PA 15044, USA |
Phone: | +1 724-449-9200 |
Site: | elfentertainment.com |
Rating: | 4 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM |
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Lisa Rothermel
This company is completely and utterly lacking customer service and organization skills. We waited for months going back and forth waiting for packages to be sent after settling on an event date in November for June. After calls and emails and being assured no one had booked that day and admitting that he never sent the info, I was told that people.did in fact book and was treated as though it was my fault for waiting. Then after we FINALLY receive a package to choose from, we replied and recieved no response. I waited a week and emailed again asking what was happening. Today we received another email stating we needed to choose and make a deposit by March 14th or our date would be canceled. We were accused of never sending a reply to them. Dan, the guy in charge I assume became completely angry. I told him I needed to get this set or we would have to move on. He became belidgerent, and hung up on me. We are not new to this company. This company has been used for many years in the past and Im just guessing that this isnt how you keep clients. We did in turn find a better deal with better prices. Same day in fact! So good luck to you ELF! If anyone needs a good inflatable company in the burgh, theres a ton in the phone book. Just dont call ELF unless you want treated badly.
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Anonymous User
I recently hired ELF entertainment for a carnival event and couldnt have been more pleased with the service! The games and equipment they brought were top-notch and the kids--and adults alike--had a BLAST! The customer service was phenonmenal and put the finishing touch on an already fantastic evening of fun. The ELF staff exuded enthusiasm and inevitably involved the crowd with their eager and fun personalities. No one could beat the cost for the quality services they provided. A definite re-book for next year!
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Doug Deckert
I worked an entertainment event for Mike the Balloon Guy on July 7th at Slippery Rock Campground. Elf was also working the event. I regret that I didnt catch the names of the two young gentlemen who were the Elf operators because they were very friendly and generous. They shared cold water, a shade tent, and helped me roll up a large inflatable on a day when 99 degrees set the max temp record for Newcasle, PA. Much appreciated gents! Sincerely, Doug Deckert
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Jay Miller
Our experience with ELF Entertainment was fantastic! From the event planning process, to the artwork design, and the day of the event it was all perfect. The staff they provided for our photo booth were friendly and did not rush the guests. Also, the DJ that they referred us to was great! We wouldnt have changed a thing! Thanks, ELF!