Address: | 2315 S Bell Blvd, Cedar Park, TX 78613, USA |
Phone: | +1 512-258-7594 |
Site: | heritagebodyandframe.com |
Rating: | 4.5 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed |
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Kristian Thompson
I had a rear blow-out in my 2000 Dodge Ram 2500. I had taken to get estimates from another Company and I was not satisfied. A friend had recommended Heritage Body and Frame to us. We went up there to have the vehicle estimated and their personable and friendly staff made us feel so comfortable. On a Friday the vehicle was estimated and was in the shop the following Monday. Heritages estimated time for the truck to be complete was 10 days. The Truck was ready in 7 days. The truck looked amazing, they did an awesome job!!! They even worked with my insurance to make sure everything went smoothly. I practically didnt do anything. I would recommend this shop to anyone that might suffer body damage to their vehicle. This Company and its staff are amazing. Thanks Guys!!
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Steve from Austin
They did a very good job on my 2009 Mini. The vehicle was returned clean. The repairs are not visible in any way. The staff was professional and they communicated on a regular basis as to the status both by emails and phone calls. I was a bit skeptical as my insurance company recommended them, but after I saw the shop and got the estimate, I could see this was the shop to do the repairs. Also, the repairs (warranty) are covered by by my insurance company (USAA) as well as by Heritage for as long as I own the car. This is somewhat important to me as I intend to keep the vehicle for many years and sometimes issues with paint only manifest over time. I will probably bring my wifes car to Heritage to have some work done as well.
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Adam Welch
I agree with the other negative post. They wouldnt do a partial estimate. They added on all sorts of work they wanted to do to our desire to replace a headlight and maybe a bumper. They quoted 16 labor hours for bending some metal, replacing a headlight and plastic bumper. In short, I did not find them flexible or responsive to our needs. They were polite and professional, but it was not enough and it was a waste of my familys time to seek a quote to patch our old van together after it was hit by an uninsured driver. Maybe youll have better luck with them.
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Danny Webber
NICE ENOUGH GUY WHEN WE MET. I INFORMED HIM WHAT I WANTED TO GET FIXED AND HE TOLD ME THAT THEY DO NOT DO PARTIAL REPAIRS WHICH IS ABSURD SINCE I AM PAYING CASH FOR THE REPAIR AND IT IS NOT MECHANICAL IN NATURE. I WOULD THINK IT WOULD BE IMPORTANT FOR A LOCAL COMPANY TO LISTEN TO WHAT THEIR CUSTOMERS WANT..... I WENT TO THEM BECAUSE THEY ARE A LOCAL COMPANY. I WILL TRY A LARGER BODY SHOP TO SEE IF I CAN GET BETTER SERVICE.
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Anonymous User
Someone hit our car last year and I took it to Heritage Body and Frame. They were extremely professional and quick. Since then I have had them do estimates for paint and other work on cars. They are always nice and remember me. They are modern and work well with e-mail. My car was recently damaged in the 2009 hail storm and once I e-mailed my quote they got the ball rolling on my repair before my car was even there.
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Veronica Ruiz
I brought my car here spoke with Renee Mike and Natlie great customer service. They handled all the process with insurance and rental. Everything was handled in a timely manner. I got my car and was very impressed with there service. I will definatley recommend them to fix your vehicle
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Anonymous User
This place is amazing! Great customer service and my car looks great! They only took a few days to repair and I got updates daily on where things stood with my care. I was very pleased & impressed. I would highly recommend this place to anyone especially this location!!!
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Tyler Smith
My car had multiple parts that needed to be repaired and replaced and were in difficult to reach spots on my car, I got a free honest estimate right on the spot, I was expecting to have my car in the shop for a week, it was only there for the day. I was very impressed!
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Jaime Castaneda
Heritage are professionals and left my car looking brand new!! :-) :-) Love this place, they treat your car as if it was theirs!
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Jason Borkland
Heritage Body and Frame has been in Austin since 1986. Collision and Automotive repair, 4 locations now in North Austin!
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Brian Griffin
Good group of people. I Received text updates throughout the course of fixing it. The car turned out looking great.
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Kelynn Taylor
Great job, great communication, timely, friendly, respectful. Highly recommended.
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Elliott Dew
Awesome service, professional and affordable.
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Fransys Molina
exelent