Black Pearl Custom Painting, LLC

5831 Sweetwater Way, San Antonio, TX 78253, USA

Address:	5831 Sweetwater Way, San Antonio, TX 78253, USA
Phone:	+1 210-687-8971
Site:	blackpearlcustompainting.com
Rating:	3.7
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–4PM Closed Closed

Location

Photos 2

Reviews 10

Kevin Warden

After reading several stellar online reviews for Black Pearl Custom Painting, I reached out to Mike for a staining estimate for my new deck. The deck was still under construction but far enough along that Mike was able to give me a quote, which was reasonable and within our budget. Anticipating the deck would be completed shortly, we agreed on a timeframe for staining. Unfortunately, there were several delays caused by the deck company, and I had to push back the staining timeline several times. Mike was wonderful throughout the whole process, reassuring me that he would do everything he could to work around my delays. Near the end of the deck construction, I had a personal deadline that was nearing (family visiting from out of town) but Mike still assured me he and his team would be able to complete the job. On the last day of deck construction, as the deck crew was packing up to leave, Mike and his crew showed up and started prepping. Aside from being incredibly flexible and extremely professional, Mike and his crew were amazingly efficient. I had expected the job to take two to three days but they were able to sand and stain my 400 sq ft deck and arbor in one day. The results are simply amazing…they transformed a plain deck into a thing of beauty. One of my main concerns going in was how they would work around my recessed hot tub and how careful they would be not to get excess stain on the house, concrete, hot tub, etc. I now realize I had no reason for concern. They protected my house and hot tub perfectly, just like Mike assured me they would. Throughout the entire process, Mike delivered as promised. He and his crew, in fact, far exceeded my expectations. I would not hesitate to partner with Mike and his crew for any future painting or staining needs.

Ray Bray

Unfortunately weve had a terrible experience with the quality of work done on our kitchen cabinets by Mike. Im five months pregnant and we have a 15 month old daughter so as you can imagine this has been very difficult on our family, hence why we wanted to hire someone to help us with updating our kitchen cabinets to begin with. Showing up late every day on the job, ruining our cabinets, wasting paint, and then excusing yourself from the job because "you dont need the money" is unacceptable. I understand that youre not familiar with the kind of paint we chose (Benjamin Moore Advance) but that has nothing to do with the fact that many steps were eliminated or done poorly. The technique and equality of the work are so bad that we had to take it all off. I didnt realize that negotiating the price also meant compromising the quality. It has taken us a week to scrape off the poor and unfinished paint job, our kitchen and living area are completely covered in white paint dust making it extremely difficult and stressful to live in. Many steps to proper cabinet refinishing were skipped or cut short resulting in paint dragging, paint splatter on the walls, floor, and granite, and just a messy and ugly paint job. It has cost us more time, effort, exhaustion, and money to clean up the mess left behind by black pearl custom painting. I attached pictures because they show how badly the quality of work we received. We thought having the owner of the company do the work himself, we would be getting the best, but thats not the case at all. Weve learned our lesson and wouldnt hire Mike ever again.

Julie Rodriguez

This review is long overdue. Michael A. Doherty came out to provide us an estimate for deck staining early Nov 15. We agreed on price but had to wait a few weeks for better weather. A few weeks passed and we hadnt heard from him so we contacted him. It was approaching Thanksgiving now so he suggested waiting for better weather (again) and since the holidays were upon us he recommended doing in Apr/May. His last words to us were "Happy holidays to you as well. I will be in touch." Well Apr/May came and went and we never heard from him again. It was a big project - Im assuming he didnt want to actually do the work it was going to take so instead, decided to ignore us, lose profit and gain negative feedback. He may do good work as some suggest, but we personally will never be able to attest to that.

Twokool2binskool

Called for an estimate and explained what we needed done and he called back and disrespected and cancelled on us and saying how his business is doing soooo great only to call back the next day saying we left and voicemail and he was returning the call and would like to give an estimate and after us thinking on maybe he was sorry he remembered and laughed and said he though we were another customer.... personally I would never give this company/guy another chance or suggest him to anyone.

David Y.

I had the outside of my house painted by Black Pearl Custom Painting. They did a great job and explained everything they needed to do. I wanted the same original colors on my house and they were able to match everything. I recommend them highly. They also did the inside of my house a year ago with same results - great work!! If you want a great price and work done right give them a call. Thanks again you guys!!

David Porter

Mike at Black Pearl just finished our deck in the past week and he did an amazing job! He was prompt, thorough, clearly took pride in his work and even challenged our stain choice when he realized another would look much better. He was right. I cannot recommend Black Pearl highly enough and Mike and team will be on our "buy again" list the next time we have a job.

Anthony V

Used Black Pearl Custom Painting and Staining to paint the whole interior of my 2600 sqft house. They were professional, fast and kept things clean. Highly recommend.

Anonymous User

These guys are awesome. very professional and accommodating. They do quick clean work. I would recommend Black Pearl to anyone looking for a quality staining company.

anthony riddle

made quick work of a small job while I was far away very easy to work with and reasonably priced highly recomended

Fred B.

Thank you Black Pearl for the great job you did staining our fence! It looks great!