Office Depot
| Address: | 14424 Farm to Market 2920, Tomball, TX 77377, USA |
| Phone: | +1 281-255-5568 |
| Site: | officedepot.com |
| Rating: | 3.5 |
| Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–7PM |
Location
Photos 11
Reviews 39
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Brian Gillespie
Im a business owner and have used Office Depot for 10+ years.. After today, never again! I recently moved to magnolia and 1st time using this branch. I ordered pictures and picture poster online yesterday on early 4/14/15 (order #123449). The order I did says will be finished in 3-5 hours so I decided to wait till 4/15 before picking up since I live 30 minutes away. So today, 4/15 I drive to store and there are 3 customers ahead of me and I waited for 10 minutes. 2 associates were behind the counter having a conversation and had their backs to the customers and you could just tell that customers were getting pissed, including myself. (It doesnt take much to acknowledge your customers) I decided to leave and return an hour later. Once at the counter the girl pulled up my project and said "its not done". I explained to the girl that the project should have been completed on 4/14 and she took a quick glance under the counter and said "its not here". So now Im taking my business elsewhere. Buying my ink, paper, invoices, cards and everything elsewhere.
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Chris Howell
This is seriously the worst office depot Ive ever seen in regards to customer service. I waited for 30 minutes trying to get someone to assist me in buying a new laptop. I eventually left after asking for help at the front 3 times. It wasnt crowded either so theres no excuse. I counted myself and 5 other customers in the store. Its sad that I couldnt find anyone to help me in purchasing an $800 computer. Id highly suggest management take a close look at how theyre running this store because I know as a business owner who purchases thousands of dollars in office supplies a month Ill never go back.
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Anonymous User
I am a business owner and until very recently Ive been a loyal customer of Office Depot for about 20 years. I have never been treated as poorly as the staff at this location treated me. They have no pride in where they work, they do not care about how they treat customers, they dont care if I return as a customer, they are lazy, and they are inconsiderate. I refuse to give them my business ever again. What is worse, the corporate offices of Office Depot not only completely ignored my complaint, but refused to give me a chance to explain what transpired. Pathetic....
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Carleen Wolff
This office depot is undoubtedly the worst when it comes to customer service!! It doesnt matter if you go into the store or call on the phone. I really dont think anyone there likes their job at all. They act like ita a true pain to help anyone. Maybe its management and they are way under staffed. The store stays very very busy no matter what time you go in. This is my local Office Depot, its less than a mile from my office and I go there often, painful as it is. Order on-line, youll be better off.
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Melissa Spahr
After misplacing a whole bag of school supplies (not like a day or 2 ago - we are talking weeks ago) manager on duty Lesley worked her butt off to make sure that I could get my items replaced. She was a great help and very understanding! THANKS SO MUCH..... CUSTOMER SERVICE AT ITS FINEST!!
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Paden Rivers
Usually plenty of helpful employees to grab if I have any questions. I always drive around the back way from 249 behind target and Lowes to avoid all the foot traffic in front of the stores. Also they sell stamps.
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Jody Last name
Super friendly staff! They should get recognize some how for this! If you have to do a lot of business with Office Depot I would suggest this specific store. Just super friendly and helpful and knowledgeable.
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Michelle Matteson-Richins
Employees are generally very nice. My problem is with how out of date all their printing station procedures are. Office Depot is crazy frustrating if you have anything to print go anywhere else.
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Christian Chase
Branden in fax and copy department is Awesome. Was able to have a big job finished fast and was very helpful. A little pricey but the good customer service makes up for it!!
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Eduardo Rodriguez
Mi y bien le ayudan a en contraer lo q necesitas con mucha atención
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Andrew Ross
I needed a 1099 form. They are out of stock. The sign says order at desk and we will ship it to you. They refused. Worst customer service ever.
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Rachelle Roberson
I walked in and was able to find everything I needed except for one thing. One of the employees helped me find two items. He was very helpful.
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WK Dem
Very friendly staff, the girls at the copy desk are knowledgeable and quick at what they do! Great work!
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Corinne McRae
Please update your purchasing counter effiency. The employees were great but the systems are outdated.
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Bryan Hendrix
Lots of items and things to check out. Friendly, helpful staff who knew exactly what I needed.
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Elizabeth Hayslip
Was there 30 minutes to do a fax ..Ladies were very nice but did not seem to know there job
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Matt Aguilar
This location is a midsized location with large inventory and usually short checkout lines.
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William Meiers
Points system is terrible and confusing..shouldnt take 3 months for points to be credited
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John M
Went in here to get a new PC tower, the staff are not very knowledgeable on computers
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Jonathan Martinez
They had what I needed but places like these just seem to be outdated a little bit
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Jesse&Melissa Hernandez
Friendly staff. Tried to be accommodating to my requests regarding print service.
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George Woods
I was able to find (almost) everything that I needed for business.
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Shannon Wooten
Lindsey in the copy department was very sweet and very helpful!!
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Fred Evans
Awesome store recently bought a chair from here and is amazing
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Zak Zybak
Short staffed. Took a while to get service at printing area.
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Lane McCarty
A good office Depot store. Has regular on sale items
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Danny Minor
Always organized and they have almost everything
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Brenda Trott
Aleays a long wait, no help whrn needed
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Morgan Wingerter
Jenafer is very helpful and sweet!!!!
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Joltrast
Staff friendly. Clean interior.
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enrique solis
Need some Spanish speakers :(
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Jeff Lake
Clean, plenty of parking.
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Wendy Ti
Got school supplies easy
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Aracely Espino
Fast friendly service
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Rachael McConnell
Good customer service
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Ivan Lopez
Love this place.
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Chris Blankenheim
Office supplies
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Kelly Hill
Helpful people.
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Candace Kelly
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