Address: | 1065 500 W, Bountiful, UT 84010, USA |
Phone: | +1 801-295-9820 |
Site: | getfluid.com |
Rating: | 4.4 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
JO
Joshua Green
When I first hired Fluid Advertising, I was excited. I had just started my new business and after speaking with them, I was simply ecstatic because they led me to believe that they were the best because they made the process easy. They promised weekly communication so they could tweak things in real time. After my first payment, they were pretty good as set up my campaign. They communicated with me every couple of days. Within three or four weeks, my campaign was up and running and that is were things started to turn. It was as if they turned my campaign on and forgot about it. When they did manage to communicate with me, I explained my concerns (I wasnt getting any new business despite spending about $4,000 per month) By the second month, I had to lower my budget on ad spend, because the first month I did not secure a single new client. Still, two weeks into the second month, I still had not gotten any new business. I asked to see their keywords and I was appalled. Now, I am not a marketing guru and do not claim to know anything really about Google Adwords campaigns, but I am pretty sure having keywords like best lawyer Los Angeles, divorce lawyer Houston, and several others will do nothing to bring in business for a Salt Lake City attorney. When I brought up my issues with the campaign, they downplayed the significance. By the end of my 3 month contract, I had spent thousands of dollars and not even received one new client. To make matters worse, they claimed I owed them $1,600.00 for services rendered. I went through the invoices and identified errors in their invoices. They still kept pushing for full payment. Finally we settled the bill and I authorized payment on my credit card. I thought the issue was closed, but they were so inept, that they didnt actually charge my card, so today, 3 months after I authorized payment, they just threatened to send me to collections. This company is awful. Literally terrible. I go out of my way to tell people not to hire Fluid. I would never recommend Fluid to anyone or any business. As far as they have dealt with me, I feel scammed. I paid thousands of dollars for nothing in return. I question wether Fluid actually did anything at all on my campaign. I question whether they know what they are doing. I have since hired another PPC firm, Avalaunch Media, and they rock! I have received hundreds of leads on less budget than I was spending over at Fluid. So clearly something was wrong with Fluid. DONT EVER USE THIS COMPANY. THEY ARE AWFUL.
BR
Brian Sather
The team at Fluid is top notch. From initial brand concepts to design, and execution, they worked fast and hard to deliver an exceptional brand platform. If you ask me what I like the most about them - Its the way Phil and his team approach things. Its a way of thinking about things that is derived from talent as opposed to learned behavior. You have to know and feel this stuff. They do.
A.
A. Strom Adams
Fluid continually meets and exceeds my expectations. Ive worked with them on a variety of projects and they are always effective at meeting my needs. I appreciate their willingness to help me in any given situation. My account manager is always keeping me updated on projects and advising me of any issues that may occur. Id recommend Fluid to anyone looking for marketing services.
JI
Jim Christian
Fluid has been an exceptional company to work with. Our team has been working with them on a new website, and theyve gone above and beyond in their work at every turn. They show strong commitment and passion for the project, and have had a tremendous positive influence beyond the scope of their work. Highly recommended.
MI
minaz khajah
Bedrock Quartz loves working with Fluid. Doreen is our account manager and is always so quick to reply, takes such good care of us and doesnt make me feel like Im bothering her when I send her 15 emails a day! Theyre wonderful! Their design team is spot on too, they take our mild ideas and turn them into wonderful pieces!
ER
Eric Watson
Having worked at Fluid in the past and still knowing most of the staff there personally, I can attest that you will be in great hands! Im a witness to the talent and dedication they give to each and every project. The awards they receive each year are evidence enough of the quality of work you will receive.
PH
Phil Case
Fluid has always been a great agency that listens to their clients, seeks for excellent creative and solves problems with out of the box thinking and innovation!
MA
Matt Angel
These guys dont cut corners, theyre a high quality agency with the expertise needed to take my business where I want it to go.
BR
Brandon Bednar
Their expertise in Google Adwords and Facebook Advertising was a huge!!! Help to me