Address: | 520 S Washington St, Alexandria, VA 22314, USA |
Phone: | +1 703-549-0074 |
Site: | demainefuneralhomes.com |
Rating: | 3.2 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM |
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Genna Savio
Until I read a previous review, I thought I was maybe overreacting because I was upset. There was a lack of structure, no guidance, Mom wasnt even told when she should arrive before the service. Once we arrived Diane walked Mom upstairs and disappeared. No instruction for a receiving line, when to enter the room for the service, nothing. So it was a giant blob of people. After the guest sat themselves, we then eventually sat ourselves in the reserved family section. This is when Diane reappeared and we were told we were not to sit there. It was reserved for the widow and her children. We tried to explain we were also of the departeds children and grandchildren. She wouldnt even listen. The service its self was beautifully done by a lovely woman named Robin.
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Nina B Jessup
Unfortunately the Demaine name is now tarnished in our family. Found Diana to be curt and disinterested in addition to inaccurate in our dealings. Ended up trying to work around her instead of with her. Our family will not be using Demaines again. Such a shame.
JU
Julie Gigante
George Rivera did a wonderful job and was very easy to work with. We were extremely happy with the Demaine Funeral Home and highly recommend it.