Address: | 3900 Carolina Ave # A, Richmond, VA 23222, USA |
Phone: | +1 804-200-7000 |
Site: | conquestgraphics.com |
Rating: | 4.8 |
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Dave Robison
They dont care if there is a problem. They told us its our problem...but they were the ones we hired ? Awful customer service! We used for them for probably a couple years but when an issue came up they told us it was our problem and to contact the post office. They were supposed to have postcards for us sent out. We had many people say they never saw the postcard. We have people throughout the area that watch for the postcards so we know they went out. No one got a postcard. Nothing feels worst than not getting what you paid to happen. You feel ripped off...and than the company says, "We have signature that it got delivered." They told us that the number of homes that didnt get the postcard wasnt proof enough that the card didnt go out. We asked them how many homes they need for us to get as proof. They ignored us and didnt answer the question. It didnt get delivered if no one got the postcard..thats the bottom line. How easy for a big company that has helped their customer for several years to say, "this one is on us." And as a result they keep the relationship and show integrity for their service. But nope...they told us its our problem. Our problem? We werent the one hired to deliver it! Bottom line....when problems come up...THEY DONT HAVE YOUR BACK...THEY TELL YOU ITS YOUR PROBLEM!
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Michelle Pannullo
We have partnered with Conquest Graphics for about two years now and absolutely love it! Our Marketing Representative, Samantha, goes above and beyond whenever we have questions or issues. Shes always on it. The quality is unparalleled and you cannot beat their prices! Its almost too good to be true! Not only do they produce good work, they are philanthropic as well. Since we are a non-profit, we enrolled in their Grant Program and get even more assistance. They are truly great partners and we are so lucky to have them.
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Henry English
This is one of the most affordable printers Ive ever worked with. Ive worked with them for several years and have had them print several catalogs and different types of marketing collateral big and small. They are awesome from sales to the design team. Rick is an amazing rep- I can send him a question and he always gets back to me same day. If Im not sure about what to order he always makes the right recommendations. Hes very conscious of budget and timelines. You cant go wrong with Conquest.
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Alaina Kovacz
Ive never had an issue with Conquest Graphics and they go above and beyond for their customers. They want to make sure you are 100% satisfied. I would recommend them to anyone looking for print work. If you run into any problems with ordering, or questions, they are very quick to respond. Overall, they are great!
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Greensbororo Downtown Parks GDPI
Conquest Graphics has been extremely attentive and helpful every step of the way for our first project with them. We would recommend them to anyone looking for a quality printer with affordable prices and excellent customer service.
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Lisa Cauthorne
I cant recommend them enough. Great quality, servic and pricing. Always professional and helpful. Thanks sim ch for making this part of my job a bit easier!
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Steph Nugent
Conquest Graphics has been a great find for our nonprofit! We are able to produce full color newsletters for our patrons that dont break the budget.
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Meghan Wilson
Very accommodating with my needs and deadlines, and always do quality work! Ive been using them for years.
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Jeffery Johnson
Great sales staff...always a pleasure to deal with! Thanks for the quick turnaround!
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Jesse Turner
great prices-great-service-great products!
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Benedictine College Preparatory
Great service.