Address: | 1021 Auburn Way S, Auburn, WA 98002, USA |
Phone: | +1 253-939-4816 |
Site: | 1autoservices.com |
Rating: | 3.8 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed |
JO
Joey R.
Brought my vehicle in they had my car for 4 days for 4 hours of work. They over book their work so you will be waiting a long time. After picking it up at the end of the 4th day the vehicle ran worse then when I dropped it off to them. Brought it back that following Monday and took them another 3 days for 1 hour worth of labor. All the replacement parts where in stock at the locate part store I was told by the owner. I keep getting we are looking at it and trying to figure it out. I drove by 3 different times and seen my vehicle just sitting there in a parking stall while 2 other vehicle were being worked on. The mechanics are not ASE certified technician like the website says. The only ASE certified tech is the owner John who only answers the phones. I spent a total of $1,600 and got very poor service. The reviews on their website I can almost guarantee they were made by the owner John. Read the reviews on yelp and other websites and you see exactly what I am talking about. I will make sure no one I know goes here.
JO
johnny cloud
I took my honda in to have them install a easy to do motor for my driver door window they did a decent job rolls slow but rolls but now my handle has to be pulled a little to open. three days went by and my handle just stopped working and i realize my alarm does not work on my driver door either i call them a little upset and the guy on the phone laughs at me and says we will look at it but not for free now im furious i work in customer service and this makes me want to vommit. my car got broken in to last night rite next to my bedroom window last night is the best sleep i have ever gotten no alarms in my dreams this sucks thanks first auto so i just had star auto glass look at my door they told me this is the fault of the guy that did my window and to take it there
AN
Andi Murphy
Charged me $132 for what Firestone wouldve done for $10. What a rip off. I want to help the little guys but not if theyre gouging me for nothing. Didnt even buy parts or request a full service. Just a pre-purchase inspection. Did not expect the bill when he presented it but was there with the cars owner and didnt have time to pull a "What the hell is this for?" moment. Will NOT be back and have told my friends and employees to avoid the place as well. The experience was only made worse by having to park across and down the street. The location has no parking and is on an unfortunately super busy stretch of Auburn.
A
Anonymous User
I personally recommend Johns auto shop to anyone i know. My 25 years old Mustang feels like home there, the care and the gentle touch of each repair really impressed me. These guys are deal car-doctors and they act with respect for each problem no matter if its some huge engine issues ot just a scratch on the side door.Keep it going guys.
AL
Allen Griffith
Best auto repair shop in Auburn, WA! Your customer service and dedication to your customers is excellent!!! So many companies now have poor customer service, it is great to find a company that cares and does the right thing. You will continue to have my business for a long time to come.Thank you for amazing auto repair !
DA
Daria Smith
Best auto repair shop in Auburn, WA ! Very customer focused and extremely trust worthy! I feel very confident that when I take my car to you, you will provide the service that needs to be done, and not “make up” repairs to get more business or money! You’re the best auto repair in Auburn, WA !
RI
Ricardo Rubalcava
The worst place i have ever been to really expensive I dont recommend this place
KO
koa mine
Very nice place to get my car fixed up, keep up the good work!