A & W Repair

Address:	1111 15th St, Tuscaloosa, AL 35401, USA
Phone:	+1 205-759-5505
Site:	awautorepairinc.com
Rating:	3.6
Working:	7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM Closed Closed

Location

Photos 2

Reviews 11

Michael Tavani

I dont know how they do with other cars, but these guys did not do great work on my 1999 Subaru Forester L. They replaced the timing belt, and a few months later, the clutch. They failed to fully torque down the crankshaft pulley, which would have resulted in a the timing belt coming off and then catastrophic engine failure had I not caught it in time. Now the rear main seal is leaking, which they should have inspected and probably replaced when they had the transmission out to do the clutch. In order to fix that, Ill have to have someone to pull the transmission or engine to get to the rear main seal, which is a huge job. In their defense, Subarus are pretty rare around here and they probably dont get many chances to look at them, and with the boxer engine, theyre much different than most other vehicles. I just wish they would have referred me to another shop that knows what theyre doing on Subarus.

Anonymous User

I called a ton of shops to have my clutch replaced. A&W quoted me 5 hours of labor for $380. Im a broke college student so I decided to use them. They charged me $640! Thats nearly double the quote!! (thanks for the credit card debt) Then they tell me that they have to charge me for 7.5 hours of labor because that job type specifies that amount of labor in the computer when my car was only in the shop for 5.5 hours....so the initial quote was a flat out lie. I could have done this myself...clutch was installed fine, just horrible people behind the desk.

Anonymous User

Local hotel recommended these people to repair my daughters car (she lives there I dont). I checked with Better Business Bureau and they had a A+ rating. I took the car to them at opening 7:30 and they got right on it. The problem turned out to be a wheel bearing. They gave me a written estimate and said they could complete the work that morning. I got a call around 11:30 that the car was ready for pickup and the repair was $50 less than they estimated. Not sure what the problems were from the other reviewers but Id surely recommend A&W.

Vlad V

Decent place for decent prices. Described to them about my weak jeep clutch, and they put in a slave cylinder. Clutch broke soon after (not their fault at all) and they took $100 off the price to replace (cost about $700) because the first part they replaced wasnt what i was talking about. Very friendly and even gave me a ride back on campus after i dropped my car off. One of the guys in there knows a pretty decent amount on jeeps.

Matthew Jaeger

Going to the mechanic is never a great time, and that is the position I found myself recently when I visited A&W Repair. Ken, Billy, and the rest of the folks did a phenomenal job diagnosing my issue, repairing the problem, and also helping me through a call back on the repair the next day. At no charge! This is only one of a couple of great experiences I have had with A&W. Great customer service. Highly recommended!

John Carroll

I was having trouble with my Pontiac Solstice. The car felt like it was dying. I couldnt go above 3k RPMs without the engine puttering out and losing all power. I took it in to A&W, and I was originally quoted at around $1.5k. Just picked up the car. The total cost came out to under 1k, and it runs and sounds greater than ever. The people inside the shop are genuinely kind, and I couldnt have asked for a better job.

Remy Daitch

I have gone to them before to have my alignment and vent fan fixed with good results. They recently did my right front spindle $500+, they under bid the job by $100. They broke a rubber grease cap on the suspension and thought they wouldnt get caught.

Amanda Alexander

Wonderful experience here! Would recommend them to anyone needing repairs! As a single woman auto repair shops tend to take advantage of that. These people went above and beyond! Trustworthy, honest and friendly! Thank you guys so much!

Byrne Strating

Phenomenal service, honest people, and very fair pricing. I dont go to anyone else.

Katherine Vinson

They were so nice, fair, and dropped me off then picked me up from my house

Dennis The Menace

Ken is a douchebag!