Address: | 13722 W Bell Rd, Surprise, AZ 85374, USA |
Phone: | +1 623-584-6211 |
Site: | officedepot.com |
Rating: | 3.5 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–8PM 10AM–6PM |
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Melody Fulk
Whenever I walk into Office Max I cannot walk 10 feet without their helpful staff asking me if Ive found everything I am looking for. I have also been using their copy/print services quite extensively and they have gotten me through in a pinch every time! Bad news travels faster than good news...so just wanted to let my good news try to balance out a little of the bad reviews Im seeing on here. Everyone has a bad day sometimes, we never know the circumstances. Its our responsibility to be understanding and move through life in a positive way. Honestly speaking, I have had only good interactions with this business and they have shown almost and over eager staff willing to help with customer service. I like to walk the aisles and look at all of the new stuff. Good job Office Max!
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Robin Dorris Dorris
This is the reason all are office supply store are going out. Bad to nune at all customer service. The selection or lack thereof is pitiful! Then the prices that theyre asking for are horrible! I am more willing to wait 3 days for Amazon to give me what I was looking for for free shipping then they come back into another Office Max and give them $3 or two minutes of my time! Their print shop is a it is a joke. They claim to do everything in-house. But go through a third party vendor to do it does not make sense shall we say lying on advertisement. Do yourself a favor by it online!
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Daniel Byers
I went into the store around 5:50PM with my son on a Sunday afternoon to procure some Office Supplies for my upcoming school semester. I was checked out by an employee at Register 3. As soon as I arrived home I examined my receipt only to realize that the employee charged me for two additional items that werent in my bag! You have got to be kidding me! I would hope a condition of employment would be to have some integrity! Clearly, a quality the employee lacked today as I only had 6 items! Needless to say, I will not be coming back here for office supplies again.
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Khrys M
They always have what I need but the almost stagnant checkout clerks they have make me wish they had a self-checkout. No on in there was under 70yr old and it took my cashier 10min to cash out the woman in front of me and just as long to cash me out. I couldve been in and out in under 5 minutes had they had self-checkout. Seriously annoying how slow they are.
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Anonymous User
Been here many times as a local business owner. Most employees seem indifferent about their jobs and are blunt when asked for help. But, its the only office supply store in town so I keep going back. Their prices are not great but they have items that stores like Walmart dont carry.
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Anonymous User
Same as Yosh and Cameron. Must have a bunch of burn-outs working there.Could care less about customer service. The "Bins" have been full for a week. I guess no one ever empties them. Im going to go buy a shredder. These clowns are pathetic.
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Al Martinez
Understaffed, unable to handle simple projects in a timely manner. Offered nothing but excuses on why they couldnt handle a simple task. Visited the store a few times, I will not be returning.
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Raf Garcia
Kenya and Sophia made my experience awesome! i thoroughly appreciate their hard work and will be a repeat customer because of them!
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Dianna Russell
Went to get photo copy and very helpful but long wait to be serviced. Prices are great m store is well stocked.
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Felicia Viglo
The customs service was very poor one of the girls was very rude to un elderly man which cause as to react.
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Charles Miller
Horrible customer service! Refuse to price match when their other store was willing to help me.
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Rebekah Podyma
Clean organized store. Cashier Tiffany informative and professional. Upbeat personality.
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Edith Levy
This is my local shop and I love how they remember me and are so friendly and helpful.
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Frances Waldropt
Not too much. I think you always feel distant when it comes to customer service.
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Sabrina Schroeder
Very nice, but when I needed help everyone was busy otherwise a good store
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Matt McAuley
Good in a pinch. Service is never great, but they do have a large selection
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Barry Schweig
Well organized, big selection of products, competitive prices.
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Jay Mate
They most likely have what you need but it will be expensive.
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Brandon Dodd
Very friendly staff. Has all of my office needs.
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Ed Gossert
Friendly and cooperative staff.
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Anonymous User
Device needs improvement!
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Moo Cow
10/10 would shop again
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Karolyn Ray
The staff were great.
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Scott Cherm
Great service.
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ken short
Good service.