Antich Automotive

Address:	101 2nd St, Eureka, CA 95501, USA
Phone:	+1 707-443-4467
Site:	antichautoeureka.com
Rating:	3.1
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 8AM–4PM Closed

Location

Photos 2

Reviews 13

Sadie Finney

The alternator in my 2002 Subaru Outback failed in December of 2014. I had my car towed from Arcata down to Antich in Eureka because a friend of mine was having work done on his car there at the time. Sure, why not. They phoned me when the new alternator came in, and said they ordered the wrong one and it would be one more day until its fixed, I said that was fine. After the repair, I still had the same dash warning lights (Battery Indicator) as I had before when the alternator was failing. In March 2015, I was towed to Antich again for a no-start. The determined it was corroded battery cables, and cleaned and re-clamped them. I figured this was part of the issue, they said nothing with the alternator on this trip. My car ran okay for a short time, then dash lights became an issue again. May 31st I was 400 miles into a 500 mile moving trip when the alternator failed. I was towed to a nearby shop off of I-5 about 100 miles from my destination and my family picked me up. This shop said the alternator was bad and replaced it, my Napa Autocare warranty paid for the repair except for a small part of the bill. I picked up the car 2 days later. Perhaps they just matched parts? Diagnostic computer shows NO issues. Still getting dash lights. July 11, the 2nd new alternator failed. THIS IS GETTING ABSOLUTELY RIDICULOUS. I researched shops in the city where my parents live, made sure it was a Napa autocare center, and dropped it off for repair. Diagnostic computer still shows NO problems. This shop called the next day and confirmed my fear, my car didnt even have the right alternator in it!!! WRONG ALTERNATOR! They put in the right one and replaced a bad battery terminal. The paper trail of invoices shows the part number from the repair at Antich is the wrong alternator for my car, and this is where all of my trouble probably started... I really dont know for sure, but its on their bill as the wrong part so??? They even called to say they got the wrong one and were getting the right one. I dont even know.... I just know the 4 cylinder alternator will not run my 6 cylinder car for long, and this has been one of the biggest pains in my a$$ for 7 months. Im a student and Im on a limited budget. $636 my original cost, and Napa "Peace of Mind Warranty" paid $1,022 total to fix this problem, twice. My insurance towed me 3 times for free, and those were some fun times trying to get somewhere for 4-5 hours, each of the three times I was towed because of this error. A bit pricey... If this isnt because of their mistake, it would be a heck of a fluke. I liked them at first, but I probably wont be back.

scoach1999

I will never go back again. They were not even willing to talk to me about my 24,000 / 24-month warranty on the engine work they did. Replacement parts were not OEM. A minimum charge of $100.00 to try to find a problem without even finding out whether it was a problem covered under their warranty?! It just wasnt worth the aggravation. They returned my car with their battery charger in the back of my car. I had to make a point to give it to them to keep from having to make a return trip. Scratch marks on one of the nuts showed that some other tool (vice-grips?) was used, instead of the proper 10mm socket (which leaves no scrapes on the bolt. And after I paid $1,500.00, within 6 months of them taking my engine apart and putting it back together (only about 2,500 miles!), my catalytic converters plugged up, so my $1,500/00 repair is now looking like another $1,600.00 (or so), and they would not consider any responsibility on their part, and they wouldnt discuss my warranty. The service writers comment, "Well, it has been six months... " All I ever do is putt around town! I hardly drive that car! NO! Absolutely not! Antich doesnt get any more of my money!

Juano Etchevers

Worst car shop I ever been. We went yesterday to replace the power steering pump of our mini motorhome. Also they offered us a RV check and we paid it because we bought it few days ago and we want to know all the mechanic part aspects before our trip to US and Central America. Five hours after we left the rv there we got the first problem. They wont install the new used working pump that we bought and will need to buy a new one from them. Also they need to do a flush because if not well lose the warranty. The initial estimate was $270, with the new pump $511 and with the flush $720. I checked on google and a PS pump for a 92 Toyota Dolphin cost $90, so they are trying to take $640 in labor for 2 hours max job?! Then the nightmare continued. We paid $270 for a special RV check to know some obvious things like a light cover broken and a missing side marker. They told us the rear brakes were fine but the cant inspect the front brakes because well need to pay $90 more because remove the front wheels is time consuming (!!). So, if you want to throw all your money out, this is your place! If not AVOID!!!

Zachary Green

Being over 3000 miles from regular mechanic I was worried about finding a good place but luckily I happened upon these folks. Very solid service all around, they really went above and beyond. I will definitely be using them again if ever in the area.

Jana Hennessy

Thank you for keeping in touch with me throughout the repair process and explaining each step to me prior to performing the work required. I will definitely continue to bring my Subaru to this shop! Helpful, fair, and on-time!

Manuel Mills

Great friendly customer service. Very reliable Susan helped me very thoroughly and made my visit quick, easy &non stressul. Thank you Antich Automotive my baby is running beautifully. Sincerely A forever loyal customer

Daniel Roche

dealing with Antich auto is generally a good experience and the times there are issues they deal with it professionally and try and make it easy on myself or my wife.

Nicole Powell

Great people and great service. They communicate with their customers and follow through with what they say. I would highly recommend them

Linda Manfredi

Great customer service. The work is always done right. The staff are exceptional! They rock!

Austin Brynjulvson

They are just looking for opportunities to take advantage of people.

Bob Mc

never will walk in that place again. what a nightmare....

Dustin Brooks

I will not go back here again. Waste of money

Aaron DiNardo

Do not go here