Brian Wood Automotive, Inc.
| Address: | 200 W Foothill Blvd, Glendora, CA 91741, USA |
| Phone: | +1 626-852-3700 |
| Site: | brianwoodauto.com |
| Rating: | 4.5 |
| Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–4PM Closed |
Location
Photos 1
Reviews 8
RE
Reagan Mason
STAY AWAY! Dropped off my vehicle for a simple oil change with Mobil 1 Full Synthetic. Simple enough right? No! I received a phone call and was continuously trying to be sold on some off brand of oil that Ive never heard of before. (Im sure they make a margin$$) After about the 4th time of me saying I wanted Mobil 1 Full Synthetic, the message was received. (Or maybe they just agreed with me to shut me up) Anyway they said it was going to cost a little extra and I was fine with that. I received another phone call soon after and it was explained to me that it was going to cost me $105 for Mobil 1, removing my tires, checking all fluids, belts, etc.... I was never told during this phone call that there was any other option besides a full service. I paid my bill and moved on from this fiasco, hoping to give them a second shot. They were extremely friendly so I figured a second chance was deserved. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!I got back from my business trip and found 1/2 qt to 1 full qt on my garage floor. The oil pan plug was only partially screwed on. This lack of detail is not what I want in my mechanic. Brian Wood Automotive may not have horrible mechanics, but they sure as hell DO NOT have great mechanics. Oil changes are the simplest mechanical maintenance and screwing that up is ridiculous.
CA
carolyn wheeler
This place is the epitome of what customer service should be. They anticipate what you need and do whatever they can to help. Ive been a loyal customer for years for this very reason. When you walk in the place youre not treated as friends or familiar faces, youre treated like family. They dont upsale you on crap your car doesnt need. Thank you brianwood for making my automotive troubles something easily manageable.
SC
Scott Leming
They knocked it out of the park. Very professional small town personal service at a great price.
LI
Linn Neidengard
They are able to fit us on at the last minute for an a/c repair.
NI
NICK M
Friendly and helpful staff and mechanics
DO
doublem1971
Great service and people
NI
nightslasher 941
Honest and good! ***
ER
Eric Pate
Awesome