Address: | 1488 W Whittier Blvd, La Habra, CA 90631, USA |
Phone: | +1 562-691-2333 |
Rating: | 4.3 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 9AM–6PM 9AM–6PM |
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David Salazar
Weird experience today. As a side note, the barbers here have never been outgoingly friendly whenever Ive walked in here. Got to the shop right before they opened at 9:50. Walked in the door and noticed they were still setting up so I went next door to the cigar shop to visit my bud Tony and pick up a few cigars. Go back into Headlines and sit around until 10:10 when the guys are ready to start cutting. The white guy with the awesome beard said he had an appointment and wasnt just ignoring us. The other gentleman working called whoever was first up to the chair, which was me. It was the same guy that has trimmed my beard for me multiple times and since my normal hair guy takes 3 months to get into (Frank at J Anthony, highly recommend) I decided to come here since theyve always done a great job on my beard. I sat down in the chair and said "today can we do a full scissor cut as well as a beard trim" to which I was responded to with "you want me to do scissors on the side too? That wont look good." I responded "Ive always done full scissors" to which he said "Ive cut your hair multiple times and have never done full scissors." I let him know that hes never cut my hair and has always done my beard. He insisted that he has cut my hair multiple times. I responded with "no, I have a guy in uptown that cuts my hair. I always come to you for my beard." Apparently that bothered him and he told me "go to the guy in uptown then, Im not going to service you. Plus, I didnt like your attitude this morning." I asked him what was wrong with my attitude to which he responded with "Im not going to service you, I have a right not to service you." Still confused about what was wrong with my attitude, because he wouldnt answer me, I got up and left. Ive had my hair cut on 3 different continents, in a total of 4 different countries and 5 cities since January alone. Never once have Ive had a problem with getting a full scissor cut, or scissors over comb cut. Im guessing it was a lack of knowledge or talent as well as simply having incredibly poor customer service skills that led to this interaction. If the barber simply said it was out of his skill range I would have told him to go a head with my beard and Ill go elsewhere for my hair. I ended up at Tradition Barber and when I asked if they could do full scissors they said "without a problem." After recounting my experience to Angie she was also surprised that they couldnt do a full scissor cut. I told my dad the story, because I knew he went to Headlines. But after I told him, he said he also switched to Tradition. Better haircuts, better service, all at a lower price.
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Kelly J Morrison
Good cut. Nice attention to detail. Always ask for your feed back and opinion. However, if your looking for a quick cut with little wait - go else where. Their attention to detail means the line backs up.
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Lucia C
Bad customer service , unless youre "cool" like them and if youre their very good friend to get a hair cut with out much wait time. they dont respect your time, so be prepare to wait 1.5 to 2 hours.
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Christina Rocco
This is the only shop my 9 year old likes. Hes been getting his hair cut my Michael for over a year. Michael takes his time and does amazing cuts. The shop is clean and the staff is very friendly.
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Jared Kotoff
Long wait, $1 charge for credit card, and not much parking but their work is very good. They take their time and are attentive to details. $17 for a cut is pretty good deal.
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James Joyce III
Always worth the wait. Ive had a cut from every barber at this joint. Always clean, always good vibes. I dont care about the price or wait times. This is my go to!
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Kendall Higa
The barbers here take their time and cut your hair right. There isnt a get them in and get them out mentality so making a reservation is highly recommended.
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Israel Ornelas
First time here, by coincidence my old Barber Michael works here so I know its going to be good. Good atmosphere, music, and old school feel.
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Raymond Valdes
Disorganized, extremely long, and chaotic waiting periods. The worst part is that the barbers charge extra for appointments.
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Chris Hyun
Amazing barbers. Very very busy. Love the details. Ask for jerry, mikey, louis or cindy. Park outside and walk
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Raymond Guerra
The barbers here are great and friendly. Especially Cassandra!
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RJ Garcia
GREAT CUTS, GREAT PEOPLE, GREAT ATMOSPHERE!
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Paul Kissell
Two different people, two great cuts
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Nguyên Nguyễn
Good