Address: | 702 E Chapman Ave, Orange, CA 92866, USA |
Phone: | +1 714-628-0447 |
Site: | chapmanfuneralcare.com |
Rating: | 4.2 |
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Dimer Vasquez
I had a loved one dying and they wanted to be cremated. I dont know much about the cremation process. So,I decided to call around for more information. called and spoke to the owner. I asked what were the options for cremating someone. The guy who answered the phone asked me what is it that you want to know? I replied can you tell me about your services, he kept saying what is it that you are looking for. I cant help you if you dont know what you want. I replied I dont know my options, remember this is the first time that Ive had to do this. I was looking for someone who would tell me the difference between the services that they offer. Instead of explaining the services he offers, this guy expected me to know about his services. This guy is not pleasant, no customer service skills, He did not answer my questions. Oh by the way, I found out he was the owner only when I called back to ask for someone else who would be more professional. I hope you know that you are really really bad at explaining. I do not recommend this business.
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Shawn Archuleta
This might be an odd thing to "recommend," but when someone is in the throes of grief while trying to find the right place for handling the final arrangements for a loved one (like I was), maybe this review might help. Chapman Funeral Care & Cremation handled the arrangements for the cremation for my beloved mother. I couldnt have been happier. The staff was polite and caring, no-nonsense, and professional, and the price was reasonable. I made the right choice with Terry & Mary Harmon. Thank you so much.
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Becky Duncan
The loss of a loved one is never easy. The right funeral director makes all the difference in the world. The staff at Chapman Funeral Home helped make the decisions that I needed to make, a lot less difficult for me. They were sensitive to my familys religious beliefs. I felt nothing but caring and compassion from everyone I dealt with at this funeral home. I would definitely recommend them to anyone I come in contact with.
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Jill Larsen
Chapman Funeral has a staff that are sensitive at a time when emotions are tender. This helps ease the stress and anxiety involved when planning a funeral for a loved one. Its apparent their staff cares and they take the time to listen to your needs. I appreciate their knowledge & sensitivity for religious beliefs. Their experience is comforting, especially for someone who has not planned a funeral before.
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Mike Carlson
My Aunt passed early Saturday morning end of September and Terry made himself available so I could get all of the matters in order. He was very understanding and attentive to our needs. The handling of the paperwork was copmpleted with ease as well as the cremation arrangments. I highly reccomend this establishment for your needs as they are very genuine and helpful especially if this is your first time.
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Sarah Koester-Martinez
There comes a time in everyones life where we have to deal with the circumstance of the passing of a loved one. Terry and Mary Harmon make this process easier, by providing caring and thoughtful service. They have so much experience, they treat every customer like a special individual, and provide a tribute that makes the loss so much easier to tolorate.
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Kelly Marcum
Terry Harmon is the best funeral care practitioner in the area. Why would you go to any place other than Chapman Funeral Care and Cremation? They will take care of all your questions and needs during this sensitive time. I highly recommend them.
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johnniehh
Wonderful experience from my first call to the service. I was referred from someone else that had the same wonderful experience as I did. The negative comments must be a competitor. If you are reading this, DONT look any further, really!!
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Ryan Bateman
Terry and Mary Harmon are incredibly caring, compassionate people. I have never felt like this is a business for them. They do all they can to help people through the difficult experience of losing a loved one.
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MaLissa Barfuss
In Loving Memory of my Grandfather! Your dedication, knowledge, and experience helped my family walk through a very difficult time with ease and much needed assistance. Thank You from the bottom of my heart!
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Sharron Luna
With the passing of my father, Terry & Mary Harmon were very helpful during a difficult time. They were caring and understanding to the needs of our family. Our family was very happy with their service.
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Allen Smith
I dont like nothing about the guy.. I dont like the way he ran douglas and zook in monrovia.
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Travis Harmon
great customer service and excellent people to work with and friendly atmosphere
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cher poe
The owner has no soul ... Hostile man no respect for the dead !! Beware !!
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Lorraine Belinda Avina
My dad past away on 3/20/17 Antonio Avina