San Ramon Valley Dance Academy

101 Ryan Industrial Ct, San Ramon, CA 94583, USA

Address:	101 Ryan Industrial Ct, San Ramon, CA 94583, USA
Phone:	+1 925-837-4656
Site:	srvda.com
Rating:	3.8

Location

Photos 14

Reviews 4

John Dancecitizen

I have never written a review of this type for any business. So its unfortunate that this is my first. We have taken our daughters to this school for over 8 years, since about the time they could walk. While we werent always pleased at the level of instructions in every instance, but we thought this was a sufficient school for their needs. This weekend, an employee of the school - the receptionist - escalated a relatively minor issue to something that is unforgivable. This employee, most likely due to some past demons of her own overstepped her bounds of authority, respect, and just good common sense. Now, all employees make mistakes, and a business shouldnt be judged by the actions of one employee. However, this employee subsequently lied about what transpired to her managers. Now, instead of the manager calling to inquire about the other side of the story, this manager Jan Hamill didnt want to hear the truth of what happened and immediately accused a long time paying customer of impropriety. The manager showed poor judgement, lack of business etiquette, and a general rudeness best reserved for people that actually did something wrong. As a manager of many employees, while I would defend my employees I would also always hear the side of the person who is wronged. We had signed up for classes and still had another class but will be asking for all our money back and will be withdrawing our girls from this school. We urge people to visit other schools in the area, where the owners/managers have a keener sense of proper customer service and where the owners/managers hire proper instructors at every dance skill. Anonymously signed, but very disturbed by the events that transpired by this short sighted owner/manager!

Samuel Clemens

This is by far the worst dance studio Ive ever attended. The facility is filthy, the training is sub-par, and the customer service is HORRIBLE, particularly from Marie, the cashier... its upsetting, because the studio used to be great. I was a student here for years, before withdrawing my enrollment, as I really saw how much this studio had fallen from grace. I find the current instructors to be particularly disappointing, as they mainly consist of teenagers, young adults, and alumni who dont know how to teach students. If youre the type of student who considers dance to be a hobby, this is the studio for you; however, if youre a serious student who wants quality training, go elsewhere... dont waste your money here.

Kelly Cazinha

I have attended the studio for about seven years now and Ive never been let down by any of the staff, teachers, or students at the academy. The studio has a positive and enthusiastic feel and everyone is very welcoming. Instructors are very skilled and are great at noticing what you do wrong and helping you in every way possible to be the best dancer you can be. I would highly recomend.

Alaina Abbott

This is the third dance studio Ive attended in the SF Bay Area, and it is excellent. The facility and the teachers are of an exceedingly high caliber - a great place to dance!