Address: | 1917 Navy Dr, Stockton, CA 95206, USA |
Phone: | +1 209-462-4444 |
Site: | autobody-review.com |
Rating: | 4.8 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–12PM Closed |
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Trinity Neilson
Wow! We were sent to the shop by our car insurance for a repair after a minor accident. The repair was well done in a timely manner; they called to update me on the process twice, and I was encouraged to bring the car back or call with any questions or concerns about the repair. It also had a lifetime warranty. The car looks brand new! But the true star at All Foreign and Domestic is their customer service! Dropping off the car was quick and easy. When I returned to pick up my car and drop off my rental, I had my colicky, overtired three-month-old in tow. The wait was a little longer because they were obviously busy. I was reassured several times by the people at the front counter that the crying was no problem. They waited until I had the baby calmed down and then brought the paperwork to me rather than calling me to the counter. Nancy was absolutely lovely! She finished my paperwork quickly, and even tucked my receipt into my purse for me. Then she insisted on loading my bags into my car. She helped me out to the car and even left a cold bottle of water in the cup holder for me! That level of care and customer service is so rare and impressive. We are definitely repeat customers, and I cant recommend this shop enough!
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Melinda Formby
A small fender bender left my car in dire need of a nose job. My experience with All Foreign and Domestic was fantastic from the start and kept getting better. Not only were the repairs done earlier than expected but the car came back to me washed and buffed and looking better than ever. First, the gentlemen providing my estimate, Joe, did his best to ensure my car would not be totaled despite the borderline cost/worth analysis. Second, because I dont have rental car coverage and needed to wait a week until the parts would be in a friendly mechanic assured me that I would be safe to drive around until they could repair the damage and even re-secured the hood with wire to replace the zip-ties I was using. Third, I was given a ride home after dropping the car off and back to the shop to pick it up, a big help not needing to make arrangements with family. All that on top of fantastic workmanship and I couldnt be more satisfied. Thank you AF&D!
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Bella Schimke
My Subaru Forrester sustained rear bumper damage while parked on a public street. Thankfully the driver left me a note on my windshield! She has Geiko insurance. All Foreign & Domestic is a Geiko approved body shop. My husband took the car in and drove home in a beautiful loaner car, a bright blue Hyundi Elantra! My car was restored in just 2 days!! I picked it up yesterday. The back bumper looks brand new! Vee Jay said they removed the bumper, did the repair, even fixed a few scratches from my doing, (removing large items from the back....) and repainted entire bumper!! And they did an AWESOME car wash!! I HIGHLY RECOMMEND All Foreign and Domestic!!! 5 stars all the way..!!!!
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Larry Trocha
After being in a collision, I took my dodge dually pickup to this body shop. I was dreading the hassel of getting the truck fixed and I was prepared to deal with all the BS associated with auto repair. However, I was totally blown away by the great customer service I received at All Foreign & Domestic Body Shop. The staff was actually nice! And the repair manager called me multiple times to keep me informed. This is the first auto repair Ive had where I actually felt my truck was in good hands. I wouldnt hesitate to give this place my highest recommendation. Im very pleased with the service and the quality of the repair. Larry Trocha Horse trainer, Acampo, CA
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Anne Jones
The BEST service Ive received by ANY COMPANY EVER. All staff treated me professionally, with personal care and kindness. Paul was my service person and he was awesone. Car was repaired in timely manner, washed inside and outside. The tires were shining. These thoughtful things the dealer DOESNT provide with their $1,000 plus servicing. My words cant express my deep appreciations. Im still in awe. I recommend your motto to be We treat customers as we would like to be treated. I pray not to be involved in another accident but your kind treatment of me and my car made it ok. Thanks so very much.
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Monica Perez
Took them a while to get me my car back however I understand my car was not the only car there . The work these guys did on my baby , yes my car is my baby, is amazing !!! We got rear ended and my baby was tore up !! When I went for it, the paint job, everything was to the T!! If you take your car have patience remember your car is NOT the only car they gotta work on!! With that being said THANK YOU GUYS!!! Thank YOU STEVEN for updating us in every thing!!! Glad to have my baby back and glad my car looks just like before the accident !!
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Greg Snyder
I guess for the many great experiences theres got to be an occasional bad one. When I picked up my car after the repair, I found badly mismatched paint, a misaligned rear bumper, an inferior wheel alignment, bubbles in the clear coat and unsanded paint in the door sills. After their attempted fixes they gave me the car covered with contaminants that necessitated a clay bar treatment. They were very nice throughout the process but I ended up having the flaws corrected independently.
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Wayne Hernandez
Our entire family always take our cars to "All Foreign and Domestic. We have been long time customers and have NEVER been disappointed. From the front office staff (Jessica and Nancy) to the Mgr. Joe, and the appraiser Paul. Customers Service has ALWAYS been their highest priority. Simply, the Very Best in Town. Thank you, Thank you, Thank you, We will all return. Wayne and Joanne Hernandez and our family
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Anonymous User
Although, I was satisfied with the repair work...they ruined the interior of my car and then refused to pay for it and only offered to clean it up, not replace any of the interior finishes that were ruined in the paint process. Primer got inside the interior of the car, stripping the wood grain finishes and stripping the finish on the NAV unit. DO NOT TAKE YOUR CAR HERE. I REPEAT DO NOT TAKE YOUR CAR HERE!!
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Dennis Roberts
Our 2009 Honda Civic needed front end repair after a collision. AFD handled everything. No excuses, no baloney, people so friendly and accommodating we couldnt believe it. The repair was perfect. I dont know how they do it, but the total experience was amazing. They even have an Enterprise rental rep there most of the time. I have never had this kind of experience from an auto-related business. A++++++++!
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Sondra Lake
It was a super streamlined process to handle my claim, get the rental and the time/work estimate to get my car damage repaired. There was a Geico rep was there ok site to assist me, as was the Enterprise rep ready with my loaner, and the staff at All Foreign was amazing. I received top notch service. I was quick feeling much better about my car being hit.
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Jeff Lund
This is the second time I have had AFD perform body repairs. The experience was timely and flawless from beginning to completion. The workmanship is excellent as are the employees, including the estimator Paul and office staff. Chris oversight is also excellent. I highly recommend this business to others.
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melissa walters
The girls in the front office are awesome! I was greeted with a smile as soon as I walked in the doors.The gentleman I dealt with was the manager Chris, he went out of his way to be sure my vehicle was fixed as quickly as possible. Great team! Great atmosphere! Great work!!! Thank you