OfficeMax

4733 Quail Lakes Dr, Stockton, CA 95207, USA

Address:	4733 Quail Lakes Dr, Stockton, CA 95207, USA
Phone:	+1 209-957-9771
Site:	officedepot.com
Rating:	4.1
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–7PM 10AM–6PM

Location

Photos 18

Reviews 20

Rilriia Kilurden

We buy OfficeMax refilled HP printer cartridges. HP apparently released a bad batch and the firmware is throwing an error code of "counterfeit cartridge", for which there is no way to troubleshoot. (Trust me, Ive been working on this for two hours....) The first person I spoke with at OfficeMax obviously didnt care and told us to simply bring them in for an exchange. I thought that odd because this is going to adversely impact their stock (plus they pay HP licensing fees for officially licensed refills) and called back to speak with the manager. Erin, the store manager, was great. We discussed the problem for about ten minutes, of which he has been aware for months. He told me about the bad batch, which made me laugh and I told him about HPs "tech support" giving very little troubleshooting help through their website, and that I was writing a walkthrough on their site as I spoke to him. We discussed the issue of OfficeMaxs stock and I made sure (since I hate HP anyway) that their corporate office was aware of the issue with HP. Erin was very cordial and advised me to bring in our black cartridge that didnt work, as well as the color cartridge we didnt try (because our old one still has ink), just in case that was a bad cartridge too. I appreciate forward thinking and troubleshoot, especially from someone tech savvy. It saves us time and energy, and hopefully resolves the issue with HP.

Jennifer Lee

Just your standard OfficeMax nothing special. Prices are a little high but they charge retail so nothing they can do about that. They also have good coupons right at the checkout counter from time to time.

Roger Terry

I wasnt impressed,AT ALL. They point to the little fax machine and say. Sir,there is the fax machine,Help yourself. Then they used to do the tasks themselves . They do OVERCHARGE for this DIY service.

elizabeth Wardell

Usually I love this place. But today was a different experience. Employees were rude, not helpful, and tried top charge me 3 times what they should have. I will never ever be back here

Pilar F

Great service. Really. I needed some printing. They were very busy but called other OfficeMax to make sure that we would be serviced there.

Jeffory Morse

The bathroom had no toilet paper and no soap.I told a employee and he just blamed the night shift and did not want to service it.

Tina Hiranaga

Great service people. They stand by their products! Their sale prices are great. Very helpful employees!

Tawnya Cyphers

Everyone was extremely helpful, especially the ladies that helped me in the print shop.

Katherine Sterling

Ive been trading there for years. Have always had great service and help.

Andrew Hughes

Nice OfficeMax. Ordered a chair for pick up and didnt have any issues!