Address: | 561 N Central Ave, Upland, CA 91786, USA |
Phone: | +1 909-982-8585 |
Rating: | 4 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–3PM Closed |
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Shanon Yu
Take me to Cloud Nine....ZzzZz The most painful maintenance a girl will ever have to endure is during bikini season and I have to admit its not fun to have a stranger wax your lady bits. Ive always bought at-home wax kits and done the waxing myself but I happened to stumble upon a livingsocial deal for a Brazilian wax and figured Id leave the maintenance for a professional this time around. When I first called to make an appointment I had a lady tell me that everything was booked and I had to wait until after July 4th or schedule an appointment at 2pm on a Monday. Since I had a trip planned for Vegas for 4th of July weekend I opted for the Monday appointment. Then on Monday morning I called to confirm my appointment but they never had me down for an appointment! Although, Raqual (owner) was apologetic and rescheduled me for 5:30pm on Wednesday which worked out a lot better with my work schedule. She was also extremely informative on what I needed to do to prep for a Brazilian wax. Then on Wednesday as I was driving to Cloud Nine after work I was stuck in major traffic. I arrived about 20 minutes late and was terrified that I had to come back again since I was leaving for Vegas the next day. Raquel was super patient with me and somehow squeezed me in although I had to wait 45 minutes for the next available esthetician. I had Monique who did my waxing and she was extremely friendly and made me feel comfortable. She promised we would be BFFs for the duration of the waxing session and she was right! She was extremely personable and made me feel right at home. She also talked me through what she was doing so I had a peace of mind. Overall, the waxing did hurt but it was bearable and I wouldnt ask for a better person than Monique when I come back. Cloud Nine also provides a number of other services such as facials and massages and which were all reasonably priced.
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Anonymous User
This is by far the best day spa ive been to especially in the southern Ca. area. The people are completely courteous,down to earth,and I actually fell like they genuinely care about me as a person. I have been to so many day spas that are seemingly self absorbed. I was actually treated as a real person here. I wont go to another Day Spa other than on cloud nine.
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Barbara Goldbaum
Above and beyond excellent service. I have had great experiences every time go. Today I had a the best microderm ever than anywhere else it was with Melissa and she was really great. My massages with Raquel are always wonderful, a time for me to relax and renew. I feel great after every session. Thanking her for her sweet spirit as well.
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Santiago Guerra
Cloud Nine has the quaint qualities I love in a spa. They have great people. The staff knows how to treat their customer. The service is personal and there is a sincere interest about your health. My wife love how Alexis works her lower back. We are definitely recommending On Cloud Nine to our friends and family.
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Anonymous User
I have had both good and bad experiences here. My younger daughters like it, they feel comfortable, but they did hurt my daughter when they did a face wax because they neglected to ask if she used any medication on her face. Took her to a dermatologist after because it was so bad.
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Joshua A. N to the G
I tried to schedule an appointment for my gf, but they didnt have available times and charge extra $ fee to reschedule! Got a refund. Will not go back. Nothing special about this place
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Rosalyn Sexton
Wonderful massage. Friendly atmosphere. Super clean. Loved it so much that we prepaid for more massages while we were there.