Address: | 500 West Putnam Avenue #400a, Greenwich, CT 06830, USA |
Phone: | +1 203-542-9547 |
Site: | mdfpainting.com |
Rating: | 4.9 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM Closed |
LA
Laurie G
We hired MDF to 1) paint our exterior trim and 2) paint our deck. I cannot express how much I regret hiring them. They were sloppy, unprofessional, and inconsiderate. I DO NOT RECOMMEND MDF. SLOPPY - There were more than 20 areas where the white trim paint fell on our blue house shingles. It wasn’t until we pointed out the areas that they addressed the splatter. And then, they said this was a “favor” or a “throw in”. We wouldn’t have had to re-paint any house shingles had it not been for their sloppy work. As for the deck, they missed countless spots on the flooring, spindles and railings. INCONSIDERATE - They damaged our brand new one-week-old fence by leaning their ladders against it. They left sanding disks all over the backyard. They left our windows dirty and full of bleach after a power-wash. They left our gate open every single day. They even broke a vent casing. UNPROFESSIONAL - They showed up when they felt like it and left when they felt like it, without any communication. They told us they would show up on a Sunday morning at 10am (unsolicited) and then never bothered to show up. Didn’t even call, email or text to let us know. When they returned the following day, they didn’t apologize or even acknowledge their no-show. Other times, they told us they would return in a half hour, but we would not see them until three hours later. We never knew when they were coming or not. One may wonder why this matters if they were painting the outside of the house, but keep in mind, they had to paint doors which required us to leave them open for some time and they were often painting near our windows where we dressed and slept. The crew “leader” even left a guy at our house and didn’t pick him up until 7:30-8pm. It would have been fine if he was actually working, but from 5:30 until the time he was picked up, he just laid down on our rock wall. In the end, MDF did a mediocre job. It took much longer than anticipated because they had to fix areas they messed up. It was my experience that MDF prioritized getting in and out as soon as possible. They cut corners and we had to call them back to correct mistakes several times. MDF kept talking about all the “extras” they did for us, but every single extra was a mistake they made and therefore had to fix. We even pleaded for a change in crew midway through the project as they were so disappointing and frustrating; but MDF told us they allow their crew to complete the jobs they start (who does that benefit? certainly not an unhappy customer). DO NOT HIRE MDS. Mark and Lisa talk a good game, but in the end, you will regret hiring them and ultimately be disappointed in the product, the service and the experience.
RA
Rachel DeMarsico
MDF and their employees, Anthony and Luis (I believe that was their names) did a fantastic job power washing our house, walkways and patio. They were polite, courteous, professional and extremely skilled. They were meticulous in their work to ensure nothing was damaged and that every inch of the areas they needed to treat were carefully and rigorously cleaned. Their efforts have breathed new life into all our slate landings, patio and our walkways. We don’t even recognize the house – that was the biggest transformation. The people we bought the home from last year were the original owners since 1956 and I don’t think the house or the patio was ever cleaned since the day it was built. We are extremely pleased with the work that was done. These two young men should be praised and acknowledged by the company owners as they really did a stellar job – you’re very lucky to have them as part of your staff. Overall, the staff I worked with to schedule the estimate and schedule my appointment were all courteous and pleasant to deal with. Never once did I get the feeling that they were doing me a favor by taking my money. We all know that can be the case with many home improvement contractors and vendors. The pricing was affordable and competitive. Power washing is what I like to call a "quick hit" in terms price, and giving your home more curb appeal and extending the life of the materials (siding, slate/stone) on your home. It shouldnt be huge expense and in this case it wasnt. Money well spent with a company that knows what theyre doing. If you cant afford to paint or side your home right now or cant afford to replace that deck or patio, then RUN... dont walk to schedule your appointment with them today!
JI
Jim Marhevka
Lisa, First, let me say that Anthony did an outstanding job. He was early, he was very professional and he was outstanding at what he did. Before Anthony started the project, he walked me through everything to ensure that we were clear on what his directions were. It was clear from the start that Anthony truly took pride in the work he was tasked to complete. We are extremely pleased with the final results of the work he did. I don`t usually write letters or emails commenting on work contractor`s do because that is what they got paid to do however; due to the outstanding professionalism Anthony provided to us along with his obvious comittment to his orginaztion`s name and reputation, I felt I would let you know. As a former business owner who serviced companies like Ace Hardware and Alberto Culver on a national level for over 25 years, I have always believed in excellence through serving other`s and Anthony did just that. As a matter of fact, it is my opinion that he went above and beyond his responsibilities by taking the time when he was finished to clean up thouroughly and walk me through the final product.... I will be sure to let everyone I know as well as anyone who asks me if I know of a company that does either powerwashing or painting about your company. Thank you for providing a professional to do our house and thank you for being a company that does what it says and what it is paid to do. That in itself in today`s world has become a rarity. Thank you for being what you say you are, a customer satisfaction driven company...
GA
garrett Dell
You will NOT be disappointed if you use MDF! When a job is being done by any contractor around the house, my wife and I have a tendency to focus on the extreme details of the job. While MDF was doing work around the home (they have done two separate jobs for us so far), I was LOOKING HARD for something to "complain" about to my wife, to no avail. Their work is nonpareil. They focus on the big picture and the extreme details that are important to homeowners. Thats so important to us. In addition, the degree of professionalism, execution of the job, and follow-up visit met or exceeded our expectations. I cant say that has happened to us from dealing with any other contractor - ever. If I had a business like MDF, I would try my hardest to run it similarly. They are doing something right. On top of the work they do, they are friendly. Its one thing to do a job well and then leave, but with MDF you get also relationship. In fact, I think that comes naturally to them. That friendliness runs across the chain from the folks on the field to management. It says a lot that the workers are happy where they are. They know they have a good thing. Were happy to say that I have found our lifetime contractor for painting and power washing. It gives us peace of mind. As a company, MDF is doing something right and everyone should take notice of their fine work. Its tough to come by nowadays.