Address: | 34680 Jiffy Way, Lewes, DE 19958, USA |
Phone: | +1 302-644-9215 |
Site: | jiffylube.com |
Rating: | 3.4 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5PM 10AM–3PM |
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Elysia
I needed an oil change and wanted to make sure I got the right oil. So I called Jiffy Lube & I asked them the price of a standard oil change compared to a synthetic blend. The man who answered the phone asked me to wait while he found out. Mean while I over hear him and another Jiffy Lube employee talking about how dumb I was for calling and asking that question and how I should look it up myself. They then proceeded to discuss their lunch options. All the while I am on hold. I decided to wait it out to see if they would return to the phone. 20 minutes passed and no one returned so I decided to hang up & call back. The second time I called they answered with "jiffy lube, please hold" & put the phone down. This time I waited 10 MORE minutes until I called back. I had a 2 hour window to get my oil changed before I had to work so time was running out, I had no answers. The third time I called a sweet woman answered and tried to handle the situation very professional. A manager got on and gave me my answer in less than 5 minutes. He apologized and hung up. He was very nice as well as the woman but I just felt the people were VERY rude & unprofessional. I will NEVER go back to ANY JIffy Lube thanks to the REHOBOTH Jiffy Lube.
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Jackie Hightower
I had my oil changed a couple of weeks ago at a different Jiffy in MD. While in Rehoboth, my skip plate or whatever the cover is called under the car came halfway off so it was dragging as I was driving. I went to this Jiffy to see if they would fix the problem. The woman who waited on me couldnt have been nicer. No questions were asked other then asking for my key. They had me fixed and out the door in no time at all. Thank you!
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Michael JonesDougherty.
I was in & out !got oil change & new front wipers.But I told them today 2 times just a regular oil change & wiper blades . Coast me 94.97 +$5.00 -coupon so it was 89.97 i just wanted regular oil change. But since 2014 ive been getting the full signature oil change so maybe its my mess up ? Other wise service is alway fast & good .
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Brian Schriver
PLEASE do not send your daughter or son into Jiffy Lube by themselves. My son went in for oil change and have trans fluid checked and gets a $300.00 bill handed to him...After conversation with service writer with no satisfaction then speaking to mgr they lower the bill to $250.00. That was an expensive SIGNATURE OIL CHANGE.....
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Ryan Thompson
I was told an hour, but took a bit longer and didnt do the interior. The employees seem nice enough, but very slow
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Jasmine Knowles
Came in to have a light bulb changed that we couldnt reach and everyone was very friendly and helpful.
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Broderick Chavez
Not the fastest, Not the easiest to get in and out of! Large waiting room, free coffee!
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Thaïs Lumpp-Lamkie, GG
Everytime I use the car wash, it never works. The area where the vacuum is is filthy
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James Stevens
Will never take my car back to jiffy lube in rehoboth no more
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Shimada Sims
I was in and out within 15 minutes!!!! Best service ever
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John Johnson
Best customer service. In and out close to 30 mins.
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Jenn Bradford
Fast, friendly, service above and beyond
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Andrey Grytsenko
Oil change. Fast and professional
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Vladimir Smiro
Long waiting time
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Kamesha Chandler
Dont dislike
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Rosemary Petti
Great.