Funeraria San Juan Funeral Home

3189 S John Young Pkwy, Kissimmee, FL 34746, USA

Address:	3189 S John Young Pkwy, Kissimmee, FL 34746, USA
Phone:	+1 407-933-2525
Site:	funerariasanjuan.com
Rating:	2.6

Location

Photos 10

Reviews 5

Jesse Lozada

Rating a funeral home is horrible but what im about to say is gods honest trust. I recently lost my brother and i reached out to them for services. So many things went wrong that i should have known better. From walking in an being greeted to being offered water and them not having any to the director talking to my mother un professional. With that being said me being the main to hold the family together i told the director that the cost would be cover by life insurance. Ahe stated clearly she works with life insurance all the time. So we went and moved forward. After siging the release form to allow them to pick up my brother from the medical examiners office. Once they picked up my brother things quickly changed from pricing that was offered to casket not being available and needing an oversized casket. And lastly after providing us with service dates i then received a call a day before saying "i need the full payment if not, there will be no services." Quickly thinking i was able to find another funeral home who would take care of us as humans and do thing right and go above an beyond the call of kindness. I was able to have my brothers services else where. Now the nightmare. To have my brother picked up i meedes to pay $1200 cause he was dressed ans embalmed. Well sadly when picked up yes is was embalmed makeup was dine horrible and he wasnt dressed nor did san juan know where his cloths was located. They had to trace it down so that the new funeral home could pick it. Lastly i received a call that two death certificates were at the office and i could pick them up and how sad to say that was also a lie i ended up having to pick them up at the health department and also pay for them once again. San juan funeral has no morals. Ill never forget the directors quote " were all hurting and thirsty for money" so clearly its all about money and not the morals of any family memebers walking into the funeral home. One last thing two weeks later i just got my brothers jewelry back that San Juan had no intentions on returning also. Took us questioning and calling the police to retive the items. And FYI if dealing with Wendy stand strong and stirn she doesnt know what she is doing or saying very unprofessional. Think twice family friends or unknowns before doing business with San Juan Funeral home.

Sonia C

To all my neighbors in Kissimmee, Poinciana and Davenport areas please do not chose this funeral home for your loved ones services, their overpriced and very rude. They not only disrespected my family but my beloved cousin who just passed. They lost half the family in the procession and they did not explain the rules just said that we had to follow close behind but not that we could run the red lights. The funeral director treated my family unfairly and the owner was rude. What should of been a peaceful and loving goodbye for our family turned out to be a horrible experience. I give this funeral home a -5 stars

Julie Carrion

The Funeral Director is a thief. She quoted one price and then handed us a contract upping the price by 1,800. In addition to this during the viewing she handed us another contract for 1,800.00 more. She didnt make herself available during the services. I can only imagine how many people she has taken advantage of. This will not go unreported. It is never acceptable to take advantage of a grieving family.

Moraima Sierra

This is a wonderful funeral home. My grandfather passed away in May 2015 and we had him shipped to PR. We did a small funeral here in Kissimmee and he looked absolutely splendid when he was prepared. The facility is beautiful and the bilingual staff treat you like family. The prices are still the best in central Florida. I recommend Funeraria San Juan to anyone in need of funeral services.

Yanz Eden

HORRIBLE!!!!