Florida Funeral Home and Crematory
| Address: | 1495 NW 17th Ave, Miami, FL 33125, USA |
| Phone: | +1 305-325-1171 |
| Site: | floridafuneralhome.com |
| Rating: | 2 |
Location
Photos 1
Reviews 5
VI
Vivian Sanchez
This is the most horrible funeral home. We had a viewing for one of our relatives from 6-8pm at around 7:50pm a tall white bald man in charge of the funeral home was rude, and was literally kicking out family and loved ones that came to say their last goodbye. At 8pm everyone was outside of the funeral home saying their goodbyes. This man was once again rude and in a hurry kicking everyone out. When we told him to please calm down he became aggressive and said that he was paid until 8pm and everyone needed to go and that in this country nobody works for free. Blatant disregard for our family, our loved ones and for the daughter of the deceased that was sobbing because it was the last time she would see her mother. Ugly place and ugly people. This man had no remorse or compassion for the fact that we had just lost a loved one. Miserable human being and he should be fired, and although we understand that he was paid until 8pm, we just lost a loved one, and we were already leaving, no need to be rude, all we asked was for some patience. We were not going to stay there the entire night, I have never experienced such rude and uncompassionate human and staff.
AL
Alydia Payette
If you want someone to be rude to you and refuse to speak with you after losing your loved ones personal property this is the place to go! I live in another state and this funeral home was contacted with by the funeral home in my state to pick up my brother for cremation and ship him home to us along with his personal property. We luckily received his ashes (I now wonder if it is really him) but when our funeral home asked were his property was they said it had been destroyed. I called to speak with them and was told by the receptionist that I needed to speak to the funeral home in my state. She refused to let me speak with anyone there even after I asked to speak to the person in charge. They told the funeral home here his property was not in a separate bag. I confirmed with the Medical Examiners office that this was a lie. His property was signed for by an employee of this funeral home on an itemized sheet. I have never dealt with a funeral home that has no regard for the deceased or their grieving family before. If you care about your loved one dont deal with this funeral home.
WI
wiliam del sol
My experience was bad, yes they are the best price but they do not follow up on their paper work, my doctor had to call twice for the form of cause of death, then he gave up and i had to call and they where all confuse who my Dad was and stated that all paper work was done just to get me off the phone and it was not, when I explain to them it was not they went and open the folder and started to work on it. its been 11 days and still they tell me till Friday that would be 14 days from his death to be cremated. i think its to long and they are unorganized. its true you pay for what you get. maybe its my luck and you might not have the same experience.
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VENITA DeLeon
This place gave us a specific price over the phone which was reiterated multiple times. However, when we went to finish the paperwork and pay they raised the price by over 100$ and told us that was"old pricing" and no longer valid. The untimely death of our mother left us with limited funding. And the rudeness of the lady who was now in charge of our mothers remains was astounding. There was no consideration for our grief, nor ethical values in their charachter. I would not recommend them to anyone. I am only sad that my mothers care care was left to so rude of people who took advantage of our family during this time of pain and grief.
KI
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