Address: | 14188 SW 139th Ct, Miami, FL 33186, USA |
Phone: | +1 786-473-2166 |
Site: | rsautospecialties.com |
Rating: | 4.4 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 10AM–4PM Closed |
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Harvey Studt
I took my car to this place because it was having issues with the transmission(one of the gears was grinding) after leaving it for an inspection the guy that works here gave me the car back with even more problems than before and on top of that he charged me $107. I couldnt find 6th gear now, and the reverse was where 1st gear used to be. He said all he did was "adjust the shift linkage to where it was supposed to be" cause according to him it was "unadjusted"(even though I never asked him to do this, all I asked him was to check why the 5th gear was grinding and popping out) so after "adjusting it" now the 6th gear was gone...he told me it was because maybe the shaft where 5th and 6th are located was bad(before he took the car I could skip 5th gear and get to 6th without a problem) and when I asked him to put it back to the way it was before he told me that "he couldnt adjust it wrong"...so turns out I took my car to the VW dealership and there they told me the shift linkage was adjusted wrong, there they fixed it and put it back how it was before(didnt charge me anything for this and was done in less than 5 minutes), now Im getting 6th gear back. After confronting him about this he told me all he did was "follow the VW manuaI on how to adjust it"(so lets blame it on the manual?). I had to drive in 4th gear for more than a week(wasting unnecessary gas) thanks to him for not doing something the correct way(amazingly he still claims he didnt do anything wrong!). Any truly honest mechanic would admit if they made a mistake and at least return the money they charged you as courtesy to the customer. I was planning on fixing my transmission with him but not anymore, taking my car to someone else who knows what hes doing and wouldnt charge me a ridiculous amount for screwing it up even more. EDIT: this is NOT a false review, this "thug" whose name is Robert, called me to my cell phone right after I made this review asking me to take it down, after I refused to do so he got mad and started making threats. He has zero professionalism and is lucky I didnt report him to the police. BTW Robert, I have your cell phone number, no need to call me from private. ;)
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Yandy Plasencia
Robert is very knowledgeable behind Audi and VW. My AUDI A4 was overheating to the point that I thought it was going to blow up, and just a phone call away Robert came over to my house, took a look at my car and was immediately able to identify that my lines were leaking and that an electrical module was probably defective and might have been the cause of everything. To make the long story short. Same day my car was fixed but stayed in the shop an additional day because one of the pieces that needed to be delivered from AUDI was going to arrive Friday (car broke down Wednesday). Great service, but most importantly VERY KNOWLEDGEABLE. I did not care about the cost as long as I dont have to fix the same thing again. I look forward to doing more business with Robert in the future. -Yandy Plasencia
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Carlos Sevilla
1-He has serviced my two Volkswagens both of them Diesel engines. 2-I do not have the slightest doubt that Robert is the most capable, knowledgeable and diagnostic precise Volkswagen mechanic in Miami and in many miles around this city. And that includes the mechanics at the Volkswagen Stealerships. 3-He takes the time to talk to you in professional terms but easy to understand what is happening with your car and what is needed to repair it. 4-I do think of him as honest man and mechanic which in this city, Miami, which main business activity is the make believe, shoddy work and rip off, is very rare commodity. Having said I do not hesitate in recommending him as logic and better alternative. Carlos J. Sevilla M
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Ahmad Inico
I think this guy is racist. Never wanted to look me in my eye. Overcharged me for a simple job, decided I didnt want the job done then he charges me $150 for a diagnostic then $75 for a holding fee then $15 for a shop fee (printing my receipt) pretty much paid this guy $240 for nothing. Once he received his money he became EXTREMELY rude! Wouldnt answer any further questions. Wouldnt give his full name (told me to Google it) then he almost ran over my feet with his truck when I wouldnt stop asking for is ran
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Diego Bonfil
One of the best mechanics Ive came across with, I came to him with my Porsche Boxter for an oil and water problem and couldnt have a better explanation possible, he walked me through every step before even commencing on my vehicle, kept me updated with part arrivals and labor and gave me suggestions and pointers. Robert was very professional with me and is an expert with German vehicles. I highly recommend him, hands down :)
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frank fuentes
Rob is the man, my car was leaking oil like the Exxon Valdés spill and he found a quick economical solution. He is the Buddha of Volkswagens and knows how to relay information to customers. He took care of a few others items that needed attention and now the car runs better then when I purchased it. I highly recommend anyone to use his shop for vehicle repairs no matter what kind of vehicle you drive.
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Glen-Erik L. Cortes
Excellent work and very detail oriented, which are both hard to find anywhere and are very important qualities when doing complicated auto repairs on TDIs and other high performance interference engines. Expensive but worth it if you want your car to last. Robert was also very flexible with me dropping the car off late since I live far away.
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Fernando Morales
Robert knows everything there is to know about VWs, and treats his customers like they are his friends. I immediately knew this was the best guy in town after talking to him for two minutes about my car. Great, timely service, Im taking my GTI to him for every service from now on!
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Mari Balloveras
Robert always gives my family EXCELLENT service. He explains everything to me and answers all my questions so I understand fully. His estimates are very detailed and precise. I will continue to use him for all my car needs. I highly recommend him. Maria Balloveras
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Srdjan Stupar
This is the second time I had the good fortune to have Robert work on my car. He made every effort to accommodate my busy schedule and to complete the necessary repairs in a short time frame. Hes proven to be trustworthy, sincere, and very professional.
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Mia mia
This technician was amazing...he was quickly able to diagnose the problem with my air conditioning. He had it repaired it thru my extended warranty. I will recommend this shop to anyone who wants their car repaired in a quick and timely manner.
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Daniel Alonso
Good pricing, quick turn around, and constant contact. Robert is a professional and inspires great confidence. Take your car over and I am sure you will be pleased with his service. He has done great work to my mustang.
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Ashley Moreno
I Called to ask about pricing for a AC Diagnostic test and was given no valuable information or pricing. The guy who picked up was extremely rude and wasnt intrested in my business.
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Eddy Cocina
Professional Service provided in a timely manner. Rob is an excellent technician and can communicate well when explaining options for repairs.
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Wegottogo23
Robert is a VW Expert and actually cares! Will be coming back for more work in the future.