Address: | 49 Primrose Dr, Orlando, FL 32803, USA |
Phone: | +1 407-590-9330 |
Site: | libertybarbershop.com |
Rating: | 4.3 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–12AM 9AM–7PM 9AM–7PM |
VA
Vanessa Kelley
I am not one to ever write bad reviews but I felt I needed to for this case. I had been going to this barber shop for 3 months before I decided to switch shops. I always showed up for my appointments early and tipped at least 25% every single time. My last appointment I had to cancel about 5 hours before my appointment due to being at the ER for kidney stones. I texted my barber(Sharon) to let her know I would not be able to make it. She offered little sympathy for my situation. Telling me that she hopes I feel better and that she will TRY to fill my spot. Feeling guilty I offered to pay for that missed appointment as well as make another appointment for later that week. She replied with "okay" to me paying for that missed appointment as well as asking me to come in and put a deposit down for my next appointment. This was absurd. Not only was I asked to put down a deposit for a $20 haircut but I also drove every appointment 45 mins away just to get my hair cut here. I finally decided to call it quits and switch barbers. I underatand that as a barber it may be frustrating to have clients cancel constantly which may interfere with your paycheck. However, when a client offers to pay for a missed appointment(which was more than generous) as well as make another one. You offer little sympathy as well as ask them to drive 45 mins to make a deposit on a $20 haircut that is just baffling and unprofessional. Being in a profession that offers little stability I figured this would be handled much better. Also, as mentioned above it is inconvenient to have to wait outside on a picnic table in Florida weather for a haircut. I would suggest if you want professional barbers, an air conditioned waiting area to go elsewhere. I am sure glad I did.
LA
Lawrence Damasio
I spent the last 7 months growing out my beard. I was told that John was the best at trimming beards so I went there. After the whole pay upfront, $40.00 for a beard trim. You think 40 bucks this guy has to be the greatest right? I told him I had lots of short beards I DO NOT want a short beard thats why I grow out a full beard, about 6 inch long. I also told him I was going to Morocco and needed to have a full beard. Forget the $40. What a waste! In the end I have a short beard with about 3 weeks growth on the sides. Before I left I said, It doesnt look straight. He said I have wavy hair. I went home and one side is shorter then the other. Could have done a better job all by myself. Very disappointing now I have to spend another 5 months growing it out. Through the whole thing I had to hear him putting down his Lebanese wife and as I walked out the door he insulated my girlfriend which he never meet. I have been in barber shops my whole life never heard anyone talk about women that way.ponds Wow I just read response from John, the owner. Now I am so glad I wrote my review and so glad you, replied, you just showed who you are. Now I understand why I showed up on a Friday to make an appointment and you had all of Saturday afternoon open. FYI The correct response from a owner should have been, "I am sorry, let me make it up to you: which I would have turned down anyway. I wish you luck John
JJ
JJ Ocampo
This is the only place I will go to get my hair cut. They have a reservation system in place so they arent wasting their time or the time of other customers. The cuts are expensive if you are used to going to a cookie cutter chain that worries about volume. If you take pride in your appearance and dont mind spending a fair amount on a cut, this is the place for you. They will teach you about your hair, give you a unique cut, make suggestions as to what would look good on you and more. The hospitality is top notch by offering you a beer or water once you come in the door. Sharon has been cutting my hair for a year now and I always recommend people here. There are always interesting conversations going on, and people from all walks of life come in to get hair done. Its almost always busy so make sure you book ahead of time. I still gave 5 stars but I really think they need to expand a bit. The only part of the experience that is missing is that there is no area to wait indoors. There have been improvements to the deck area, but its not ideal to wait in Florida heat or the car. This is a fairly minor gripe and I am sure some day they will expand to rectify this.
CH
Chris A
Horrible experience. Barber said, and i quote, "be butt hurt all you want man". That is simply not how you speak to someone regardless of the situation. Very unprofessional. I prepaid for a haircut and tip for a total of $37 and missed my appointment due to some medical problems. Contacted them and was told they had another appointment the same day so i took that and headed down. Turns out i would have to pay for another haircut even though i didnt even receive my first haircut. I was still willing to go and pay twice for my haircut until the person who was suppose to cut my hair started to insult me and patronize me for my medical issue. At that point i just told him i would find another barber shop. Im not going to pay someone who is rude TWICE to cut my hair once. I understand their policy and if he would have just told me "that is the policy sorry but you will need to pay for your haircut again" i would have accepted that and been fine. Instead he decided to preface his remark with "not to be a dick" and then proceed to be a dick. It is a shame because they seem to do good haircuts, they just need employees who speak to people in a professional manner.
MA
Marco Mendieta
First time visit into this barber shop today, which I found on the Internet and had heard about them from some friends. Made an appointment two days ago with Colin and was taken in on the dot. Awesome all around feel and both John and Colin were very cool. I was tired of going into a chop shop with 8-10 chairs and having to go home and spend 30 min + detailing what they didnt do. Sure, what do you expect for $10. I had a picture of a cut I wanted and Colin mimicked it to the tee. Oh, and yes I got home as I always did and there was no need in detailing it, as the hair cut was perfect...just how I wanted it. Great job and thanx Colin!!! I firmly believe in this case, paying a little bit more is well worth it and you walk out looking and feeling great! Will definitely be back! See you guys soon :)
SE
Sebastian Puentes
Ive been coming to liberty for about two years now and Ive never left unhappy. The Atmosphere at the shop is always great and you can always expect to have an awesome and clean cut. Not only their services are great, but they also provide quality products for all your beard/hair needs and are always helpful when it comes to trying something new. Their prices are very reasonable when you are considering the fact that youre getting a clean cut from experienced/skilled barbers in contrast to going to a supercuts or other chains. Even though the shop doesnt have a large waiting area I find that the space makes it feel like a more personal experience. Overall as long as I live in Orlando I will keep coming to Liberty Barbershop and will always recommend it to anyone looking for a great cut.