Trahan Family Funeral Home

Address:	419 Yoakum Ct, Pensacola, FL 32505, USA
Phone:	+1 850-438-6235
Site:	trahanfamilyfuneralhome.com
Rating:	3.9
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 3

Reviews 8

Margo Flitcraft

Worst experience of my life. In an already difficult time, my grandmother was cremated a day before my family was scheduled to see her body. The service barely mentioned her and the pastor that was brought in didnt even cover the long list of facts and experiences that we worked days to create. The service felt forced and cold, even for a funeral. The big cherry on top of this whole experience? While I, a grieving customer, was redoing a candle that we had ordered for Trahan to create, one of the employees set my Grandmothers ashes down crudely on a table in front of me in a clear plastic bag. My last physical memory of my Grandmother is now seeing her ashes in a plastic bag tossed down in front of me. Though they tried to make amends and immediately tried to correct their mistakes, offered a refund and free urn jewelry, months later I have a bad taste in my mouth about this funeral home. These are all mistakes that should have never happened in the first place, and my family and I should have never had to deal with these issues in our time of mourning. Ive struggled a lot over the months with posting this or not, but finally decided that if this post can save anyone the heartbreak that we still feel (beyond the loss of our loved one), its worth it.

Dee Lambert

I wish that I could award less than a star. NO STAR. I do not recommend this company. They failed to perform services for my grandfather in the past few weeks. They allege that they needed payment for services yet would not accept payment from my grieving mother. They were aware of the timeline for the funeral and still failed to notify any family member of their needs. Almost two weeks after the death, they advise our family that the cremation HAD NOT BEEN PERFORMED. So, my dear Papa was just sitting in some fridge for two weeks. The staff who answers the phone is rude and uninformed. I was waiting to review in hopes that when services were finally rendered, they would offer an explanation or apology for their mishap and mishandling of our deceased loved one. TO NO AVAIL. Do not use this company. They do not return calls and lack professionalism. I am appalled. I repeat, DO NOT USE THIS COMPANY!

Michael Van Zandt

I went there again on business and to my surprise Richard walked into the room and knew immediately who I was more than three years since my Mothers passing. Nobody likes ito have to use the services of a funeral home, but the Trahan family apparently mean what they say when they call it Family Funeral Home. It definitely has a more positive feel than other places and it is apparent that they care about what they do. It is not fancy or fake but rather a place where the Trahan family makes your family feel at home and that your deceased loved one is being well cared for.

Kim Glass

For the most devastating time in my life, Richard helped us with ANYTHING we needed. Very compassionate, attentive and helpful. Asked more times than I can count what we needed from him. He made a very confusing and difficult time easier. I dont wish upon anyone to need a funeral home, but if you do....this is definitely the one to use!!

Shantelle Barnett

I had a very unfortunate event happen resulting in the loss of my baby boy. The staff was very nice and caring and understood my wishes. I am very pleased with the services I received.

Ayahahi itsos

The Most WONDERFUL people I have ever encountered.

Monica Williamson

Owners and staff are very nice!

Barbie Payton- Hill

Very friendly & caring.