Address: | 4920 Stewart Mill Rd, Douglasville, GA 30135, USA |
Phone: | +1 770-947-1577 |
Site: | sunshinehouse.com |
Rating: | 2.3 |
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Michael Ruple
Unfortunately, we are in the process of finding a new location to care for our kid. We enjoyed the former infant room teacher and still very much like the normal afternoon teacher, but they have put someone in the room who clearly does not enjoy her job during the mornings. It is to the point that we no longer feel safe with our child under her care for another day and we are immediately ceasing any further care with this facility. Our child has come home with scratches across her neck, mixed up or disappearing items, she stopped feeding and changing our infant regularly, and the kicker for us was other parents reported the teacher sitting back while our infant and another infant were screaming and crying so long in the bouncers that their eyes were bloodshot, and several other issues in this short time. I spoke with the director and felt like I was brushed off without much true consideration. We also had an issue where non age appropriate children were being allowed in the infant room and struck several infants in the head with a toy. I contacted corporate since I felt my concerns were not truly felt and copied the DECAL Consultant on the e-mail since violations listed in her previous reports have not been changed.
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Barbara Garland
My 8 year old daughter was punched in the face by a 9 year old boy and I was not notified until I arrived that evening to pick up my children. I was immediately rushed behind closed doors and the situation was explained. The center is under staffed and the staff is unqualified. The cameras are there for show because they do not work. The boy who assaulted my child was not reprimanded and the only reason I was given as to why he was not punished was because the director is the only staff member at the center who can issue punishment and at the time of the incident she was in SC and could only focus on her all day long meetings. The adult in the classroom at the time implied that my child deserved to be hit because my child called the little boy a name. This center does not take Child Safety seriously and will hire any unqualified person to look after the children. I have contacted corporate, as well as the state to investigate this center. My recommendation is to go to a different center because your child or children will NOT be safe at this center!
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Renita M.
I had no problems with this facility until the 4 year old teacher Jessie said my son looked like a sad puppy and she & the assistant teacher Eunice & other kids laughed. She even told me "I just wont joke or say anything else to him because hes offended by everything I say!" Can you imagine how this makes a 4 year old feel? No this is not offensive to an adult but to a four year old he thought it was rude and was very upset. I provided my concerns to director Tammy Clark and her reply was its up to the parent to explain to their kids things like that she also stated her teachers are not experienced in customer service because she handles those issues. This is vey unsatisfactory. The teacher should have apologized instead of defending why she said it also the director should not make excuses for poor communication. I dont recommend this place.
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Brittany Hague
Ms. Tammy is the best director a parent could ask for. She is extremely helpful and so very sweet. This center is not only reasonable, but they supply diapers and baby food. They have made my first daycare experience as a new mommy exceptional. I wish i didnt have to move because my daughter would continue here. My daughter had the sweetest teachers who actually cared about her. They even learned her personality. I really recommend this daycare center to everyone!
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Lesleann Brackney
I love this facility, the staff and Tammy! My son is very happy here and the social skills he has learned are invaluable. We have used other places but this has been the best so far. Thank you!!
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Tori Toole
I absolutely love the Sunshine House on Stewart pkwy. My kids have been there for 4 years. Mrs.Tammy is the nicest lady who treats every kid like her own. I have no complaints about this place.
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Shanti Anderson
Best director ever!!!! Love the staff and the personal relationship they build..My son been here since 1st grade in summer camp and after school program and hes now going to 5th grade...