OfficeMax
| Address: | 4484 Jimmy Lee Smith Pkwy, Hiram, GA 30141, USA |
| Phone: | +1 770-943-2600 |
| Site: | officedepot.com |
| Rating: | 3.4 |
| Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 11AM–6PM |
Location
Photos 23
Reviews 61
SC
scdubiski
Went into the store after being told on the phone they had an item that I was looking for to find that they only had the display. Was told to purchase it on line so I did once I drove back home. After confirmation of the order, which was going to the store for free for me to pick up later, I received an email saying I could pick the item up already ( 5 minutes from ordering ). Come to find out I cant get the item at all and they had to refund my money. Turns out if the store has ONE even if its the display, the item cant be ordered and this is an item that just went on sale today. Come on Office max, just put a little thought into things. You have to have merchandise to sell or at least have a way to get it for you to sell something to a customer. Why put something on sale if you dont have it.
KI
Kim Millen
Disappointed! I dropped off some things that needed to be copied and bound into a book for my 1st grade class on Friday and called to check the status on Saturday. The employee said she was working on it. On Sunday they were still working on it and about to close. The employee stated that I could pick it up on Monday and I told her that I needed the books for Monday morning. They worked past closing and my books were ready about 8pm that night. Ridiculous! I appreciate them for working overtime, but upset that it wasnt complete within a timely manner.
PH
Photog WestCobb
We (myself, coworkers and even customers of ours who have commented on this) have NO idea how this store is still open. So many times you cant find anyone who works there on the floor and have to go to the service desk and ask them to page someone (if anyone is at the service desk). Long lines many days at the print area. Basically this is a place you go for paper and pens or if you KNOW you need no help.
A5
a5polancomcc
I put in an order for my HOA fliers. The first time they came out great. Just recently I was in a rush and didnt check them before I left. Most of the prints were off centered. I didnt call the store back because we had time sensitive information on the fliers and we needed to make sure that we got them out the same day I picked them up.
AD
Adell Forbes
Better customer service needed. Ive been shopping at this location for over a year....sadly very little has changed. I understand that it gets busy sometimes...but on more than 1 occasion Ive waited & waited without even being acknowledged. A simple...hello...well be right with you goes a long way.
GI
Ginny Tracy
Office Max has just about anything you need or can think of, to keep your business your & running. Or just you home office/finance needs. They are the only place around here where I can get ink refills for my Cross pens. They also have a very courteous & knowledgeable staff.
SA
Sarah Karwisch
The tax free weekend was crazy and even though I got over charged by accident (remember it was crazy) the staff was very nice and incredibly helpful. They constantly updated people in the line and tried to get people at as fast as possible. Will be going again!
KY
Kyle Haynie
This review is for the print services area only. Apparently the lady in this area thinks that being "busy with customers" means she can be rude to customers bringing this location business! Next time I will be sending my business to FedEx Kinkos
AN
Andre Dubose
Anytime I visit everyone is very helpful. I recently went on mothers day to pick out a computer for my mother, sale s rep help me pick out the computer that was just right based on what I described she likes work on computers.
HA
Harry Hibner
Aside from being over priced, not only rude but very not customer service friendly. Will definitely go elsewhere. Sad when theres that much competition and these folks are that pathetic when it comes to servicing clientele.
LI
Lisa Barbarossa
It is hit and miss with this store. Sometimes has great service, other times horrible. You have to know your prices as well. Most ad items are out of stock. Many items are priced wrong as well.
RO
Robert A. Campbell
The store was hot, like no air was running. The customer service was just okay. High prices. They were selling a USB type C cable for $34. You can easily find it elsewhere two for $10.
ST
Stephen Young
I went to purchase a desk and noone would help me bring one to the register. They only had a couple of people working, but were not very busy. I ran out of time while waiting and left.
MS
Ms. Bristol
Friendly helpful employees, well stocked, free office area to complete tasks, fed ex drop off site, accepts coupons, and pro-teacher establishment.
TO
Tom Jones
Good office supply store. Three stars because no one was at the register to check us out. Took to long to get an employee up to the register.
A
Anonymous User
Manager Roy Benson needs training in customer relations. Officemax dont compare to the Staples and Best Buys of the world
JA
James Merriman
Glad they will be going out of business soon. Manager wouldnt return my printer ink that wasnt opened. A real bit+&!!!
E.
E. C
Danielle in Print department is Great! She tries to service customers as quickly as the machines will let her ☺
BR
Brenda Briggs
Fast Quick Service! Friendly Atmosphere! Customer Service is Top-notch.Danielle makes things happen.....
VA
Vasari Carter II
The staff were patient and well-mannered. Even when there was a long line of people that needed help.
OM
Omega Blk5
Not bad. I needed to get something laminated, so I got something laminated. Mission accomplished.
RA
Rainy Days
Always quiet and has a decent selection of things. Staff are typically friendly and helpful.
TH
Thomas Schlosser
The copy staff is hit or miss in terms of customer service, but almost always a wait.
IS
isaiah muriel
Back in the old days customer service was everything. . . Terrible customer service!
NI
Nick Adair
They have the office supplies you need. Just dont expect much in customer service.
RU
Russell Sims
Excellent service from Danielle, thanks for making my morning a good experience.
KE
Kenneth smith
Shopping for office furniture. Staff were not knowledgeable about the products.
TO
Todd Sanders
Lazy, Rude, inconsiderate employees. Customer service is beyond belief! Slow!
BR
Bruce Dutton
They never have the mailing supplies i need. I am always trying to find help
ME
Mercdell Torregano
I got 3 employees that was glad and kind to help me wonderful people thanks
ED
Ed Beacham
Danielle in the copy center was incredibly helpful. Thank you Danielle!
JE
Jesus Llenza
Employees are friendly and attentive, but prices need improving.
JE
Jeff Riegel
Good price on 32 GB micro SD card on sale. Quick in and out.
DE
Devin Burke
Great services and better tech help with fixing my laptop!
KA
kathy jordan
Looked old and dirty. Needs to be updated and cleaned.
RO
Rodney Presnell
Great selection of office supplies but a little pricey
LE
Leslie Szabo
A little unorganized and staff turn over is large
JO
Joshua Landers
Great variety of office items and decent prices
MI
Michael Hollingsworth
Enjoyed the variety of supplies to choose from
LI
lindsey perkins
Staff less than friendly & not helpful at all.
MA
Marcia Briggs
Not many floor associates but still great
RO
Robin Stern
Great customer service, good selection.
SC
Scott Turner
Very nice service. Daniel was awesome.
KH
Khilan Patel
All your work place needs end here..
DA
Dana Taylor
OK, but inventory low. Good service.
TO
Todd Cooper
Slow people. No one offers to help.
ST
Stacy Lopez
Always convenient and reliable.
CH
Chuck Baird
Good place for office supplies.
MY
My JoJo
Back to school supplies center.
JU
Julio Vazquez
Its not that bad shopping here
DA
Dale McCarthy
Great Customer Service
RA
Rachelle Dorleans
Staff are helpful
GA
Gary Weekley
Slow check out
CL
Clay Roberts
Friendly staff
ST
Stacy Frasure
Horrible staff
AN
Anna Marotta
Very helpful
KE
kelly daniel
very helpful
CH
Chad Bennett
Good prices
MA
Mark L
Convenient
CL
Claudette Rowland Favors
Close.
JU
Junior Meneguetti
A++
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