Address: | 6960 GA-85, Riverdale, GA 30274, USA |
Phone: | +1 770-991-6046 |
Site: | kindercare.com |
Rating: | 2.3 |
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Andrea Washington
Kindercare has a certain level of expected excellence this center did not deliver. I called and asked several questions about enrolling my upcoming pre-k student who was already accepted in an elementary school pre-k program. I also inquired about before and after care, thus letting them know my child was of pre-k age. A week prior to school starting, I did all enrollment forms and paid application fees in anticipation of my child starting care on the first day of school. I dropped her off the first day with no problems. They delivered her to her school and picked her up after school. When I came to the center to pick her up, I asked the director, Ms. Kathy about online payment enrollment and that is where they "discovered" my child was not of age to ride in the van because she was not yet 5. How was this missed when all paperwork should have been reviews prior to my childs enrollment? They assumed my child was in pre-k without any verification. There was obviously some lapse in paperwork completion, which is not good when dealing with peoples kids. Bad business! So on the first day of school, after 630pm when most daycares are closed, I am scrambling to find care for my daughter. I had to miss work the next day to make sure my child did not miss school because of the negligence of this center. I had held Kindercare in high regards but this has changed my mind.
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Crystal Young
This childcare center has scarred my child to the point of no possible repair. My child was smacked by a male student on 1 occassion. Her hair was snatched from the roots on a 2nd occassion. Not to mention that she has some sort of sickness every other week. And I, the parent am unenrolled because I filed a complaint and voiced my frustration with the lack of supervision and empathy of the staff. Protect your child!! Ask your child questions!! This center needs a total revamp. The district manager is insensitive and will not put your childs best interest first! Her concern is protecting her job. Be careful of the façade when visiting. It is a total deception! After 4 months my child will endure years of psychological treatment and no longer be the cheerful and outgoing child that she once was. Praying for the children of Kindercare.
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Washunda Massey
love this center! friendly staff and very clean