Address: | 3012 E 92nd St, Chicago, IL 60617, USA |
Phone: | +1 773-978-7827 |
Site: | shiningstarcd.com |
Rating: | 3.7 |
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Christopher Taylor
Shining Star administration is extremely unprofessional. I went into their facility the staff appeared nice. However, Ms. Vanessa told me my 13 month old needed a dental visit before entering the facility and she could start after I bring back the dental record, physical and other paper work. I took off work missed money called Ms. Vanessa on Friday to tell her I was on my way. Ms. Vanessa told me she was sure if my daughter could start on Monday! She never returned any of my calls. I went through a 3 week process with Shining Star on 105th Ewing and was told my daughter can start and now I have no child care provider. I have to call off of work again to scramble to find a child care provider. I asked if the owner would call me and still have not received a call or an apology. I was only told by Ms. Vanessa that ¨the thing is, I have another parent that has two kids that is supposed to be enrolling her children so I would have to check with my program director and itś a process¨. A process was the 3 weeks and why past a definite enrollment for a possible enrollment? Maybe because the ¨possible enrollments¨ were her friends or relatives or maybe because my child is Black. Nevertheless, with all that bad energy with Ms. Vanessa, Im sure it was God protecting my child.
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Mya Holman
My daughter use to attend there a few years ago and through action for children I was approved three days of childcare for her. One day one of the staff members approach me as I was picking up my child and said "Hi, you are only approved for three days it been more than that." So when I counted the days out on my fingers to her while telling her it has NOT being three days, I didnt get so much as an apology or a "my bad" she just stood there and said "oh, okay." And walked away. I thought if you went to school and got that associates to watch children you should at least be able to count OR admit when you are wrong at the very least. Very unprofessional. The teachers however are okay.
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Naomi Wray
This is a great site for any children to attend. My nieces went to this location and actually still have a niece there that loves it!! Staff are so nice and she seems to comfortable with any of the teachers/staff there. Besides that, they offer so much for the children which I love!
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Paris Davis
Its great. All of the staff are phenomenal. My son is autistic and they handle him with appropriate care. He loves them and Im glad I chose Shining Star for him.
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Rachel Barrigher
My son attends this site and he loves it there. I love the staff and they all do so well with the children and families.