Charles Copley Roofing, Inc.

835 E Terra Cotta Ave, Crystal Lake, IL 60014, USA

Address:	835 E Terra Cotta Ave, Crystal Lake, IL 60014, USA
Phone:	+1 815-459-5493
Site:	copleyroofing.com
Rating:	3.7
Working:	7:30AM–4PM 7:30AM–4PM 7:30AM–4PM 7:30AM–4PM 7:30AM–4PM 8AM–1PM Closed

Location

Photos 5

Reviews 4

Jen Boksa

Our experience with Copley Roofing was incredible. We’re first-time homeowners of a two-bedroom, attached-garage ranch. Like many homeowners, we have thousands of home improvements to complete, but little money to complete them with. Over the course of a year we saved every penny we could and decided 2013 would be the year we tear-off and re-shingle our roof….ourselves. Like any good, hopeful DIY’er, we scoured the internet for supply information, warranties, instructional videos, and pricing. We even had a large-name retail company come into our home and provide a free estimate….with about $5k worth of “important” ventilation add-ons, of course. The quote reinforced our determination to complete the roof with our own two hands. Now we just needed a good supplier. Throughout the years we’ve heard about Copley’s exceptional service and honest work. We decided to give them a call. From our very first interaction, I knew we made the right choice. Copley Roofing went completely out of their way to ensure we had the supplies we needed. Within minutes of calling, they politely (and accurately) sensed I had no idea what I was talking about and sent Chris over to measure the roof and check the flashing. I was not the easiest client; my knowledge base was minimal, I made a shingle color change halfway through the ordering process, and I needed to pay with two separate cards only days before supplies were to be delivered. They were patient, kind, and most importantly, honest. On demo day our supplies were delivered by the owner himself. He provided us with invaluable advice, helped guide me through the supplies and explained where everything went. We were slow-going and the weather was turning bad; Mr. Copley worked around our pace to ensure we had the most possible time to get the roof water tight. He acted on genuine concern for my family’s welfare and worked late into Saturday afternoon… you do not get this kind of incredible, individualized attention when shopping at big box stores! I highly recommend working with this knowledgeable, family-owned-and-operated business for any of your roofing or home improvement needs. They are a godsend to the community and our family.

John Fuhler

I hired them to make repairs to a 12 year old commercial flat roof on a building in Lake in the Hills. I paid them promptly on 6-16-16, the next time it rained, the leak was still happening. So I gave them the benefit of the doubt and hired them to come out again. I paid them again on 6-30-16 to repair the same roof. On 9-14-16 I called them back again for another leak in the same roof. And again the roof still leaked. When I called back to speak with them about the roof still leaking a fourth time after I had already paid them $1,325 I had trouble getting a returned phone call. When I did eventually speak to Mike Lesko, I was told that it would cost over $1,000 for them to come back. He stated that on their proposal it clearly states there is no guarantee that the roof repair will work. I guess they really mean it. NO GUARANTEE, that they know what they are doing or will do the job properly. The roof leaked each time after they had supposedly fixed it. I should have signed the agreement writing there was no guarantee I would pay them the money. They took me for a fool, dont make the same mistake I did.

Robert Nabasny

These guys are simply the best. From the estimator to the installers to girls in the office, they were all kind, informative, professional and did a fantastic job installing our new roof and repairing our gutters and sliding. I can see why they have been in business for over 42 years. I highly recommend using Charles Copley Roofing. They were a pleasure to deal with.

Carol Snelten

Copley Roofing came out to my home to fix a leak around my dormers. After yesterdays torrential rain I will say they did a great job! Their guys were very friendly and their price was reasonable for the entire day two guys spent at my home making these repairs. I recommend Copley Roofing.