Des Plaines KinderCare

8650 Ballard Rd, Des Plaines, IL 60016, USA

Address:	8650 Ballard Rd, Des Plaines, IL 60016, USA
Phone:	+1 847-803-9929
Site:	kindercare.com
Rating:	1.8

Location

Photos 9

Reviews 5

Nicole Saez

I started working here, and brought my almost 5 month old son to the infant room. I voiced my converns about the infant room and how my son was being cared for and they pulled me in the office trying to tell me all the things I am doing wrong. Mind you this is my second week still learning and asking for all the help I can. My sons diaper was never changed in a timely manner he came home with a bad rash and he did not have one rash since he was born. The carpet smells like pee, babies are awake in their cribs when they are not suppose to be. You have 12 month olds walking around the babies that cant sit up or crawl with no staff around. The boppy pillows look 12 years old. In the fridge where all bottles are kept the kids are constantly going In there and I had numerous bottles wasted. They still havent put a lock on it. They work you to the max, bathroom breaks are not easy to come by. Some employees are not happy to be there not welcoming, the first day I dropped my son off I had no reassurance he would be safe. They let a student run around with pink eye with out calling home and he touched everything and everyone. I called in sick went to the er and was not believed. The food is not cooked throughly sometimes. I can go on and on but I dont recommend it here. Some staff care dearly about the kids some are there cause they have no other choice. Leadership is not where it should be. Kinda like being in high school again.

chardell williams

I had 2 children in this location a 6yr old and my infant son started in sept of 2016, just 2 months after my infant started je came home with swollen chin and no one seem to have an answer if how it happened. I was so hurt my 4month old child had been hurt no call to me no warning no explanation. I addressed it with the director then kim and teacher it i was given a apology. Despite better judgement a lack of daycare in the area i continued to let both my children go . the last straw was when an 11yr kid there choked my 6 yr old and hit him in the face with a book. This was the 2nd time this older child had bullied him. The director did not call me although when i called her outragwd that this had happwned she merely brushed me off and said i gave him an ice pack for his swollen lip. I thank god i got my kids out this is the worst daycare experience ever. I could not work peacefully knowing these things were happening. The infants room was always unclean and a bit smelly. Despite how much i hated this place the teacher Ms. Annie and the now assistant director Ms Asifa were really nice. Good luck to any parent that considers this place.

Harp Fam

I had 4 year old there and my 1year old there. All I can say this place doesnt even deserve 1 star. My kids were there like 6 months and I couldnt wait to get them out of there. The place is dirty. The teachers dont know what there doing. My son got bit in the back and they had no idea where it came from. My daughter always had diaper rash and according to them they change her every 2 hours...lie. if she was changed every 2 hours she wouldnt have a rash. The baby room is the worst, they have no gates and the babies can just crawl out and or walk out. The toys are dirty. All this place cares about is your money not your kids.

tanya jackson

So far I havent had any problems with this daycare, I had read a post took it to the new manager. She assured me that my grandson will be very safe, I told her that I dont play any games when it comes to him....The new director understood where I was coming from she has a child too.....Until sonething happen they are all good with me....Tanya J.

Ana Machado

If i could give this daycare a zero i would. Its horrible dont bring your child here.