Address: | 1520 N Larkin Ave, Joliet, IL 60435, USA |
Phone: | +1 815-741-5460 |
Site: | officedepot.com |
Rating: | 2.7 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM |
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Jim Boness
Horrible. Today was the last straw. It seemed like every time I went in to store to get the most basic of things (i.e. printer paper, envelopes) they were out of stock or not carrying item any more. Typical answer was that they were switching over or its due to the merger. This has been going on for well over a year, so I pretty much stopped going there and bought things online but for a few items here and there. Today, I went there to potentially buy a printer for my business. I ran in to a MANAGER named STEVE. He asked if I needed help with the printers I was looking at. I told him I did not and that I would get him if I needed help. He saw a copy of a document that I brought in to test the quality of the printers I was looking at. He asked me if I was making copies on the printers. I told him I was not and that I was testing the printers to try and see which one was the best quality. He immediately said to me that I guess I did not need to two pieces of paper that were in my cart and that he guessed it would be ok for him to throw them away. I told him yes it would so he could see I was not there to make copies of documents, (even though I was still not done comparing printers). Then he said copies are .10 for black and white and .40 for color as if I was doing something wrong. When I told him that he was being a jerk and again that I was looking to possibly purchase a computer if he were to leave me alone, he continued to question what I was doing. At this point I got offended by his actions and became mad, calling him a choice name to boot. He said I could leave the store, which I did. I promptly went to STAPLES in Shorewood and was helped by the nicest of people and purchased a great new printer and ink, spending about $525 on my purchase. Bottom line, this store is unorganized, unstocked and staffed by some of the rudest people. Glad I didnt spend my money there and will never spend any there again.
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Amanda Martinez
I come to this store to print out things for school, theres this one girl behind the printing counter that always wears a bandana on her head she is so rude, and always has anot attitude, but the other girl that works behind that counter is so nice, when I come in I always look for her. Yesterday I was there I needed a binder and came to the front and there was a huge line and only one register open, I was in like for almost 15 mins until finally another person comes up and opens to another register, the girl at the register was Kimberly, she was so rude and so fake when she talked, I was up next for the register and she didnt even say hi to me or asked how I was doing she justold scanned my binder and asked if I want it in a bad I said yes please and she tolled her eyes and threw my binder in a bad and threw it on the counter to me and I swiped my card and paid, she hands my receipt with a Fake tone and a fake smile have a nice day and I grabbed it and I havent walked away from the counter yet and shes yells NEXT!! To whoever was in line, so rude I would never ever want to deal with her if I ever go into that store absolutely horrible. Im taking my business to you and Im practically paying your paycheck and you treat me bad thats just horrible never again!!!
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Joe Ralphs
Yes this location is very poorly managed dinner and I really dont like to give bad reviews but I dont know how this place stays open I recommend calling ahead to ask you about what you want theyve always got excuses and problems about copy services and other items look elsewhere. The store out near the New Lenox area is an old Office Depot much better choice
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Jeremy IsMyName
This location sucks. The associates act like youre an inconvenience to their otherwise peaceful day. Not just "indifferent", but outright rude and mean. Ive tried the location 3 times with the same results and varied employees. The store needs new management or just to be torn down entirely and make room for a starbucks. Sad.
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Erin Picha
I went to this OfficeMax location to print and cut some items needed for my wedding. Diana helped me at the print center and she was extremely patient and friendly. I have done some previous printing at Staples and OfficeMax charges a fraction of the price for a better experience.
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Anonymous User
Staff was very speedy when sent an electonic document. Within 25 minutes 1,100 sheets were collated, stapled and done. Good service.
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Reviews&More 1
Customer service sucks! Rude, ignorant! Im sorry for asking a question, and bothering you bullshitting with your co-employee.
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Lori Thompson
Its your typical OfficeMax, no frills or things that separate it from all of the other locations.
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anna ruffin
They are very delightful about working at OfficeMax and I love it
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Coralys Lara
Great service!! best deals ever on 500 business cards for $9.99
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Logex Transportation LLC
This place is the worst store ive ever seen
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Joel Margliano
They always have what I need.
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Sean Miller
Not very friendly staff
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james mcgrew
Staff not too friendly