Rainbow Child Care Center

3438 Smith Valley Rd, Greenwood, IN 46142, USA

Address:	3438 Smith Valley Rd, Greenwood, IN 46142, USA
Phone:	+1 317-885-5900
Site:	rainbowccc.com
Rating:	4.2

Location

Photos 16

Reviews 5

Anonymous User

I researched child care centers in Greenwood, IN for a very extensive period of time. I visited every center in the area. I loved Rainbow because it was clean, and each age group had their own separate room, unlike many other centers. The assistant director was wonderful during the many times I visited, and was very patient with me during my decision process. I finally made the choice to enroll my 1.5 year old, but quickly regretted my decision. My daughter was in the toddler room where, during only 3 weeks of enrollment, Rainbow had 3 teachers leave, and 2 new, obviously inexperienced teachers join. When I raised concern to the director about the teachers, my concerns were blown off quickly. In addition to this, my typically very happy daughter would SCREAM when I would drop her off, and would often still be very upset when I came back to retrieve her. Now, I realize that most children have a period of separation anxiety, but this was much more severe. One time when I dropped my daughter off, she started screaming like usual. The director acted like she was going to go in to comfort her, so I stepped away from the entrance to the toddler room, but still hovered by to listen. After less than 2 minutes, the director emerged from the room even though my daughter was still screaming. This was obviously a charade. When the director noticed I was still there, she did an awkward, embarrassed laugh and told me that the teacher was taking care of my daughter. The director then told me that I should not hang around, and I just need to toughen up and leave. This highly offended me because my daughters well being is my first priority, and with the price I was paying I was going to stand there as long as I wanted! Having a bad feeling at this point, I dropped by during the day a few times to "check up" on my daughter. Many times when I stopped by there was only 1 teacher in a room with more than 5 toddlers, which is against the law. (The law for the number of adults to toddlers is 1-5) When I asked the director which other teacher was supposed to be in the room, she replied, "Me." This confused me because she was the director, not a teacher. Also, she was not in the toddler room when I came in, she was in her office sitting at her computer. Other times when I dropped in, the toddlers would be outside on a small area of playground equipment. There were typically 10 toddlers there at a time trying to use the equipment, resulting in obvious struggles for which child goes down the slide first, climbs the ladder first, etc. Instead of aiding this issue, the two teachers sat a large distance away from the equipment, leaning against the building. Needless to say, I promptly removed my daughter from Rainbow. I was saddened that my experience was so poor since I had such high hopes! I hope since that time (I removed her in September 2011) they have been able to maintain employees and restructure their systems. They have the potential to be an awesome child care center!

Anonymous User

We are new to the area and were concerned with finding childcare for our 6 month old since we knew absolutely no one. Rainbow Child Care was near our home so we thought we would visit. By no means is location the primary driver in determining where we send our daughter to. I feel the teachers weve encountered are sincerely interested in the well being of our little girl. Even in the infant room they are engaging in activities, crafts, and general socialization. Lets face it, the crafts are more for mom and dad than the baby. what i really like about the center is the cleanliness and organization. during previous visits to daycares, before we moved to indiana, i found them to be dark, somewhat dirty, and very disorganized. rainbow has lots of open areas. i also LOVE the security. you have a door code to enter the building and log your child into the computer when you drop off and pick up. we started taking our daughter there in january after spending the first 6 months of her life at home with mom. it took some getting used to (for both baby and parents) but now our daughter loves it. a new director started there in the last month or so, but only because the old director went to work at another rainbow facility closer to where she lived. so far, weve been very happy with our choice and look for good things to come as our daughter moves into the other rooms as she ages.

Anonymous User

I love Rainbow! I am a first time mom who was lucky enough to be able to spend 6 months home with my daughter before returning to work. I hated the thought of going back to work and having someone else watch my 6 month old. I wanted to be the one singing, dancing and rocking her to sleep. The first time I went into Rainbow I was quickly greeted and made to feel very comfortable. I meet with the infant room teacher and my husband and I immediately felt comfortable. Upon enrolling my daughter, Rainbow hired a second infant teacher. I was a bit upset at first, as I did not know her, but I quickly knew my daughter was in great hands. The first few days were really hard for me and her...lots of tears. As soon as I would leave my daughter would just cry and cry, which broke my heart. The teachers and aids reassured me that she would get better as the days/weeks went by. Well, I am happy to say that my sweet little girl is LOVING Rainbow, her teachers and all her new friends! When I walk in in the morning to sign her in, she goes right to the teacher and just smiles at me as I leave. :) Thank you Rainbow and Infant room teachers for taking such great care of my sweet little girl!

Caitlyn Farris

They are a "no peanut zone" but yet they still serve peanut butter. "Because there are no reported allergies" that does not matter. If you are a NO PEANUT ZONE, reported allergies or not, you do not serve anything with peanuts. For the woman who works with infants, when a young baby is crying & you try to soothe them. You DO NOT bounce them so hard her head is hitting the back of the boucer. Babies cry, especially young ones. That is what they do. No, you do not have to be up under them constantly but do not bounce the baby so hard her head is hitting the back of the bouncer. If you ask about your concerns on what they are doing, because you KNOW it is wrong, they get very disrectful & down right rude about it. Word of advice to the director, if you & your employees were doing your jobs correctly, you would not be questioned. I absolutely do NOT recommend this place. This is a prime example of why majority of parents do not want to send their children to daycare!!

Matthew Young

We enrolled our 2 1/2 year-old son her after moving to Greenwood from CA. He comes home talking about what he ate, who he played with and what he did. No matter what time or day I show up, every one of the staff members is attending to the children, and I believe my child is safe and happy there.