Address: | 468 Wilderness Rd, Brooks, KY 40109, USA |
Phone: | +1 502-294-7707 |
Site: | chillelectricky.com |
Rating: | 4.7 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM |
KY
Kyle Hopkins
Tuesday 1/19/16 The power in a few rooms goes out at lunch. I call Chill Electric early afternoon and ask if they can come to look at it. I told them I thought it was a bad circuit breaker, because one of them was loose and wouldn’t switch on/off properly. I texted them photos of the bad breaker. I let them know we are having some other big house work done on Friday (a new furnace installation), so its VERY important that we get this electric fixed soon. I took off work that afternoon to be at home when Chill Electric comes out. When they got to our home, they wandered around the house looking at outlets. Their website says they are open until 7 p.m., but they said they had to leave early to pick up their kids. This was at 5 p.m. They didnt fix the problem and seemed pretty confused in general. They had disassembled several wall outlets and left them completely exposed. They didnt spend much time outside at the circuit breaker, which was surprising since I told them that I thought that was where the problem was. They said they would come back the next day to finish the job & that they would call or msg to let me know when they were on their way. Wednesday 1/20/16 My fiancé worked from home (so that I did not need to miss another day of work) because we are expecting Chill Electric to come back to finish the job. The first message from CE is after 5 p.m. They apologized that they could not come out that day due to another job keeping them busy. They would be able to come finish the job after 1 p.m. the next day. Thursday 1/21/16 Per the message from Wed, I took off work at 1 p.m. for the day to be home to let Chill Electric in our house. I got a message from them at 1:30 p.m. letting me know they will be at the house at 3 p.m. When it gets close to 3 p.m., they message me again and let me know that they will be here closer to 3:45 p.m. At a little after 3 p.m., they call me and let me know they have had a problem with their car and need to get that fixed; implying that they would not be able to come out that day. We never heard from them again. Keep in mind, weve taken several days off work this week, are without power and have several exposed outlets. Friday 1/22/16 Snowstorm hits (we do not have power in a couple of rooms), yet our hvac guy still arrives to install furnace and has to create workarounds due to no electric in some rooms. Saturday 1/23/16 After giving up on Chill Electric, we decide to call another electrician. This new electrician came out to our home within two hours from the first phone call....on a Saturday....and had fixed the problem within five - ten minutes. And guess what? The problem was the broken circuit breaker that I suggested to CE up front. It had nothing to do with the outlets that CE had been staring at for over an hour on Tuesday.
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Win Mensah
My experience with Chad & Chill Electric Company was extremely great & fantastic. Chad is simply awesome. I was very happy & please with the performance of Chill Electric. Honestly I have 28 rental properties & have dealt with many electrical professionals in the past. I assure everyone that is reading this note do not take my word for it just call Chad & give him a chance to solve your electrical problems. I guarantee you shall be very very happy.Chad completed my job a rental at 4401 Shasta Trail in a very professional manner & at an extremely reasonable price. LG&E - turned on the lights the same day Chad was called.Therefore, I personally have decided to call Chill Electric for all my Electric needs. Please do yourself some justice call Chill Electric if you have any electrical problem. Win Mensah -
CA
Cat C
Chill Electric was referred to me by a close friend. The electric went out in my daughters bedroom and I needed an immediate fix. Upon calling, I was greeted by a friendly lady whom explained pricing to me and also gave me a couple different options of time slots. She also called to let me know when the electrician was on his way, which was great because my husband wanted to be there once he arrived. Chill Electric was on time for the appointment and worked in an efficient manner. He came out the same day I called and even though it was after hours, the problem was fixed. Earlier in the week, I had promises from two electricians and never seen them. If you need an electrical problem fixed, call Chill Electric.
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Donna jordan
I had some ceiling fans that were as old as the house and wanted new ones installed. They showed up on time, actually a little early and were very professional. The owner Chad installed the new fans with no problems. He was fast as showed up with everything needed. One of the two fans had to have a new electrical box installed because it was plastic. They installed a new metal box. I wish them well and would recommend them to anyone. Great company
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Chris Fowler
Chad and his team are a professional crew. I have used their services twice and both times Chill has met all expectations. They always clean up any mess, make clear and understandable recommendations, and provide no pressure. Chill has installed new recessed lighting, dimmer switches and also troubleshooted some old wiring. Would recommend to anyone.
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Stacy Holderman
Great Electrician! He finished my basement on time and at the price quoted. He showed up on time and left the area cleaner than it was when he got there. I will use Chill Electric again if needed. Mr. Hill was very professional which is hard to find these days. I would highly recommend this company.
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Amanda Decker
I am very satisfied with the services provided by Chill Electric. They were very attentive to our needs and patient with us as well! They were willing to work with my schedule if my presence was needed on site. I would recommend Chad to anyone seeking electrical work!! A+ / 5 Stars!!
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Gabriel Smith
Chill Electric did an amazing job finishing my basement. He finished the job ahead of time, for the price he told me, and actually corrected things the original electrician did improperly. I couldnt have asked for a more trustworthy person. Shouldve had him do the entire house.
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Toby Thompson
Chad came to my house and did a walk through and let me know what work needed to be completed and gave me an estimate of cost, free of charge. All the work performed was completed above expectations and below the original estimate. Will use Chill Electric again in the future.
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Steve Davenport
Called in the morning and Chad came the same afternoon. Had an number of small residential electrical problems that were all addressed. Great service, very professional and very reasonable cost. We surely being using Chill Electric in the future!!
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Jared Hulstine
Great experience. The chill team was flexible with our schedule and communicated well by text and call with updates. Chad was professional as well as very down to earth. Very confident in his work. Will call Chill if electrical issues arise.
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henry lopez
Highly recommended, we had problems with circuit breakers tripping all the time and decided to call chill electric he explained that our circuits were overloaded he made the corrections needed and havent had a circuit breaker trip.
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Jeremy Downs
Chad Hill, the owner was very professional and reliable. He worked very quickly on my electrical problems and fixed all issues. I wouldnt use any other electrician but him. Great service.