Anytime Fitness

Address:	3622 Mall Rd, Louisville, KY 40218, USA
Phone:	+1 502-939-3488
Site:	anytimefitness.com
Rating:	3.7
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 25

Reviews 9

Jeff Schwitters

Run away. Seriously. I signed up for a 7 day Free Trial with the owner Mark. He asked for a $25 deposit which I was told would be returned once I returned the gym keyfob. Totally acceptable. The equipment seemed pretty basic, and the $35/mo fee seemed high compared to other options in town but the location was convenient to work so I thought I would give it a try. In the end I decided to use another gym /w a lower fee and more workout options. When I went to return the Key Fob Mark wasn’t around but the GM was. When I asked for my $25 back I was told that I was too late, I had to return the Fob on the 7th day of my trial and that my membership had already been “processed”. I explained that over the holidays I had gotten busy, that Mark never told me I only had 7 days to return the fob, and while I was sorry for the misunderstanding in the end they were getting the Fob back and I would like my $25 back. This is where things get interesting. Their GM got very argumentative and hostile. He informed me that they had done “over 800 trials and ALWAYS told people they only had 7 days to return the fob”. He then said there was nothing he could do for me, that I would have to come back the next day to speak to Mark and again that my membership had been “processed”. I explained that I really didn’t have time to come back, that I was returning the fob and that I just wanted my $25. He then demanded that I leave his “office” and that if I did not he would have me removed from the property. I was a bit shocked, asked if I was being thrown out to which he said “yes you are you will have to deal /w Mark tomorrow”. I then asked for a number to corporate, which he said he could not supply, apparently only Mark has it. I am not sure what kind of crazy power trip the GM is on, or if Mark is aware of how his potential customers are being treated, but Anytime Fitness corporate will be. Turns out Mark isn’t the only person with their number.

Raley Martin

Dont EVER use this gym. There is nothing "state of the art" about it, Ive been to high school gyms with nicer equipment. Its just a regular old gym, with a terribly inconsiderate owner and general manager. When I signed up for this gym membership, the owner NEVER explained to me that is was a $600, 17 month payment type of membership. The only thing he told us was that if we didnt like it after 30 days we could get our money back. Apparently, I didnt know what I was signing up for. Well of course, life happens, so I went in to cancel my membership a few months after being a member because I was moving due to sudden circumstances, waited for 20 minutes for the owner to finish a phone call while pretending he didnt see me sitting right in front of him the whole time, then when I finally found the GM and started talking to him, the owner finally came in to see what was going on, and when I explained my situation they lectured me on how I signed a contract and that "they have a business to run." They told me the only way I could get out of my "contract" was to show them documented proof of my new address, and even then they wouldnt close my account until 30 days after notifying them of my address change. I understand that businesses have policies and rules to follow, but they couldve explained all this to me without talking to me like I was stupid and being so inconsiderate. I will NEVER do business with this gym again. They treat a membership like a mortgage and treat their members like a sale instead of human beings.

Anko Ranko

Sometimes I would come in on weekends and have the place completely to myself. Its nice to workout in peace. The place is open 24/7. Only members can open the door, and I can leave my keys, wallet, and cellphone, on the open without worrying if anyone is going to steal it, (CCTV). The owner Mark takes care of the place on daily basis and always greets me when I come in. The gym is close to my place and I been here for almost a year. A+

Kurt Markwell

A fantastic gym! The best Anytime fitness in the area hands down. More space than any other anytime fitness. High celings, well maintained, friendly atmosphere. You can tell the owners truly care about their business because they are always there to greet you and meet your needs! A++

russell allen

Nice equipment. Clean facility. Great staff. Open 24 hours. They offer personal training sessions and they have snacks!

nate berrier

Facility was clean, quiet, and mostly empty. Good selection of workout equipment

Lithela

Ive never had a problem here. Its always clean and Im able to workout in peace.

Joe Flesia

Awesome place. Usually not to crowded and the staff is great

Myles Graybill

Place is nice and clean.