Address: | 1233 Bardstown Rd, Louisville, KY 40204, USA |
Phone: | +1 502-632-2467 |
Site: | derbycitychopshop.com |
Rating: | 4.3 |
Working: | 10AM–6:30PM 10AM–6:30PM 10AM–6:30PM 10AM–6:30PM 10AM–6:30PM 9AM–3:30PM Closed |
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Joel Jones
I have been here 3 times and the haircuts were good quality. Wait time is long. Wont be going back again though! My main issue was when I recently went that the barbers began having a highly inappropriate conversation, very sexually perverted and filled with expletives.They did this right behind me for several minutes while I was getting my hair cut and around all the other guests, with no apparent concern for professionalism. The barber by the window in particular was very loud, obnoxious, and unashamed to talk about highly sexual and inappropriate topics with the other barbers. The barber who did my hair then began doing sexual gestures towards the other barbers to make them laugh, right behind me. The music also is uncensored. I saw little kids getting their hair cut there before me, but this would not be a place I would want to take my kids to get their hair cut! Hope they can learn to be more professional on the job!
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Todd Gruenig
The barbers here are talented, cool & friendly. The place has a great vibe with edgy music, good magazine selection, and even a Boston Terrier that freely roams the floor most days. The $17 price tag on a haircut is very reasonable given the quality of the cut. The problem with paradise is that it tends to attract people, lots of people. There are no reservations here, so you sign in when you arrive and wait, and wait, and wait. The best strategy is to see how many people are ahead of you on the list when you sign in, note how many barbers are working (there are 7 barber stations, but typically only 4-5 barbers working when I visit), then duck out to grab a meal or go window shopping to help absorb the wait time. Ive had pretty decent luck estimating 30 minutes per haircut when calculating the wait time. Overall, a great experience if you can deal with the wait.
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Anonymous User
Holy Grail Barber Shop! Everyone was friendly and welcoming, real quality guys - gentlemen who are not so concerned with rules – the music was great, the shop was beautiful and I understand they are expanding to meet the growing demand that they deserve. But the best part was the cut! Careful, quality cuts done right – strait razor, quality clippers, no asking "what number attachment do you want". I said my usual "i like my head to be a square as possible". And my barber nailed it. No Depeche Mode bangs – I know Im gay but its the new millennium already. No crooked neckline around my scar, a proper fade so the back looks natural. Really everything I ever wanted in a hair cut. I was visiting from Boston in May when I went and wish they were closer to me - every trim reminds me of them. At least I have the cool Ramones T-shirt.
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John Smith
I went inside and waited ten minutes standing by the front desk and was never even greeted, so I walked out. Indeed, they were busy, but someone could have at least said hello, signed me in, and offered me a seat. No one even made eye contact with me. It felt like they were deliberately ignoring me, because I was not their typical social demographic. I walked out rather offended. I would have also liked to see a menu of their services (which I did not see posted anywhere). I see my complaint is rather common. Everyone who actually gets a cut seems to love it, but there are a number of us with this exact same experience. The customer services is terribly lacking. They need someone at the front. Notice how the last two reviews are low, with similar complaints, and the shop isnt even responding.
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Thomas Otto
If youre a man, and you have hair on your head (or face), you would be doing yourself a disservice if you didnt go to the Chop Shop. There is a reason they have been voted the best Barber Shop in Louisville multiple years. Each barber has their own unique style and each is great. Sure the wait times can be a little long, but that just shows how great this place is. People line up on the streets waiting for them to open, have you ever seen that at a barber shop before? Ive convinced a few of my friends to go there and now they wont go anywhere else. The atmosphere is great, its got a cool punk rock feel to it. The only thing I can think that would make this place better is if they sold beer while you wait. If I could give this shop more stars, I would in a heartbeat.
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Dan Billings
Good haircut, but the shop has no class. Josh has cut my hair twice. Excellent both times. I love the way these guys take their time to do good work. However, this shops management style is disgraceful. On my second visit, the 105 minute wait had me ready to scream. Good barbershops take reservations and greet customers when they walk in. These are worldwide, undeniable rules of being a good barbershop. There really is no excuse for inconveniencing or snubbing people this way. Its pure arrogance. Im sure the shop is always busy because of the great skills of barbers like Josh, but the management sucks. Not going back unless I hear things have changed.
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Courtland Grangier
The only con about this place is the wait, but I believe that speaks for its quality. Besides theres much to do while you wait, as the shop provides a small but very cool atmosphere. I got my hair cut by Dakota. I had been going to a salon for a while and getting a basic haircut with no idea how to cut it. He saw my hair type and cut my hair to a hairstyle that suited the style I wanted and my type of hair perfectly! He was also a really nice guy and most of the other barbers seem the same with their customers. They carry a large supply of products too, always a huge plus. I recommend this place to any guy who wants a solid cut to match their style.
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Greg Samuels
Awesome place, however there is one barber who has the chair in the front (near the window) who apparently feels we are all here to be entertained by him. He talks LOUDLY non stop about very inappropriate topics (butt sex, banging his chic, just a few) He never stops. If you try to have a conversation with your barber he has to chime in dominate the conversation. He requires everyone attention everytime Ive been here. This one barber sets a tone for the whole place, he pretends its his stage and we are his audience. He definitely brings an element of Unprofessionalism and annoyance to the place. Everyone else is AMAZING and does great work.
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Drew
Derby Chop Shop: How in the world do you run a barber shop without a reservation system? Ignorant management with no respect for the customers time... Listen to your reviews... Every review on here complains about the wait time... I have been waiting for 2 hours now... LAST TIME I WILL BE COMING HERE... I can see the owner just snickering at the reviews and I know he reads them because he has responded to a couple... Here is a word of advice for your lack of business knowledge. Listen to your customers. A reservation system can cost you $2.00 at Walmart. Go grab yourself a planner and start setting times for your customers.
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DerbyCity VetTech
Troy and Brendan are amazing barbers, they take their time and always give superb hair cuts. There is usually a wait but it doesnt bother me at all, I enjoy my barbershop experience every time I go because these guys love what they do and they put their passion into every cut. They also are up to snuff on barbershop history and love to talk "shop". For those who whine about long waits...go to supercuts. I will always support these guys and I always look forward to each trip I make there. And now that Im thinking about it, Ill get my hair cut today. Support your local barber!!