Address: | 11800 New Hampshire Ave, Silver Spring, MD 20904, USA |
Phone: | +1 301-622-2290 |
Site: | hinesrinaldifuneralhome.com |
Rating: | 3.9 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Louis Park
Cant begin to express our gratitude to this place for the services rendered for the funeral. Ascia was extremely helpful and walked us through the whole process with compassion and the utmost professionalism. There was never a moment where the "business" side of things interfered with the service which allowed us to focus on the matter at hand. While it was an emotional experience, the service ran smoothly and without a hitch thanks to Ascia. While reviewing a funeral home and recommending one seems a tad odd, when the need arises in the future, we would gladly come here again knowing that Ascia and the staff will take care of our needs in a professional, supportive manner.
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Sasha Ch
Horrible experience. They try to milk your wallet at every turn: (i) they tried to charge an extra $1000 for a car procession from the funeral home to the cemetery (after 30 minutes of arguing, they took off that charge); (ii) they refused to play a slideshow at the funeral home unless it was in the DVD format and -- of course -- for an extra charge they would make a DVD for you (we ended up making a DVD ourselves); (iii) at the cemetery, they did not give the family sufficient time to say good-by and rushed us away so they could get done with the burial quickly. They only care about making money and not about how you feel at the most vulnerable of times. Stay away.
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John Gates
I was told that Hines Rinaldi offered a complete funeral for around 1800.00 from a staff member but when I spoke to someone at the office again they said it only applied if I was Jewish! I cant believe that because Im another religion I cant get the package, it does not makes sense. They told me that packages for my religion or everyday folks is around 12,000. I am completely floored by this. Im surprised that other religions are not upset by this, has someone said something to these people yet. I will call another Funeral Home for help!
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Toan Tran
I have been to this place too many times in my past but every time I come, the people here are so helpful, friendly, and understanding... it makes the entire process that much better. They were there every step of the way and I am forever grateful in them for helping me throw the worst of times.
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Nathan Dangle
Great parties! 10/10 would come again. Lovely atmosphere. Terrific staff, better snacks!