Address: | 535 Granite St, Braintree, MA 02184, USA |
Phone: | +1 781-519-4327 |
Site: | firestonecompleteautocare.com |
Rating: | 3.4 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 8AM–5PM |
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Kurt Steele
Stay as far away from this place as possible. My wife works locally and lost both her headlights one night. Limped the car over to Firestone at the 5 corners to see if they could put new bulbs in. Before I got there, they took the car in and quoted her $350 for labor and another $60 for bulbs (that they didnt have in stock). She was about to get it done when I arrived and asked the technician what was going on. He says its gonna take over three hours to do the job and that they have to take the bumper cover off. I told him that the cover doesnt have to come off and thats not how the bulbs are changed. He get all high and mighty and whips his computer screen around to show me the labor quote and the line that say to remove the bumper cover. I ask him to come out to the car and I proceed to reach into the fender well and take out the access plug and show it to him. I tell him that to reach the bulb, hell have to take the tire off. He mumbles a bunch of jimberish and walks back into the showroom. Once back inside, I tell him Ill pay his inflated bulb price and offer to pay for an hour of labor. He gets all mad and says he cant deviate from the computer hours. In the end, we walked out and took the car home using the high beams. Ill take care of them myself and save hundreds over this rip off business. Maybe they know tires, but they sure dont know mechanics. UPDATE: I took the car to Advanced Tire in Cambridge the next day and the job took less than 30 minutes and they only charged me $50, parts and labor. (They didnt have to take the bumper cover off). This type of service is why places like Advanced Tire have been around for years and rip off shops come and go.
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Tabrez Alam
I went by appointment, reach there dot on time but they only started looking my car after 40 mins. They gave me initial quote and when I agree to go ahead with minimum recommended service based on my budget and added one more service shooting up my bill.
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The Nilands
Always the best deals and prices great service and technician
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Steven Brashear
Great service. Friendly Staffed. Ask for John
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pat rohan
Great service.