SoMa Salon and Spa: Aveda

471 Artisan Way, Somerville, MA 02145, USA

Address:	471 Artisan Way, Somerville, MA 02145, USA
Phone:	+1 617-628-7662
Site:	somaaveda.com
Rating:	4.6
Working:	Closed 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 9AM–7PM 11AM–6PM

Location

Photos 100

Reviews 7

e a

If you are black or and didnt dress up dont go to this location!! Most of the employees are stereotype and racists. I go to this location to buy products several times because I leave in the area. However, except a couple of times I never found my experience pleasant. My experience today was the worst among all. I bought almost $100 worth products last Saturday and didnt like one of them. I know they have a seven days return policy and today is the six day. I found one lady at the counter and I told her I need to exchange and gave her my receipt. With out even looking at me right after I hand her, she said "We have a seven days policy so I cant exchange it." WHAT? You didnt even read it, you just want to say NO because some black people come and give you trouble and assumed that I am one of them. When she saw me mad at her, she said "they are some people who come here bla bla bla..." I dont care Im one individual who is way different that what you think. If you are in service you need to see it case by case. She told me she has been in the service industry for long time and she is one of the owner. Really? You are the owner and your first answer is NO? You dont want even go extra to help customer? Of course not. Why should you care? I am not your type of target customer and you dont care if i came back to your store or no. But guess what? I can afford to buy the products and the money is the same color. Also if I drive a few miles there is another store with great customer service. I suggest you and your staffs to come out of your shells and think positive. EVERYONE IS NOT THE SAME

Lisa DeSimone

Soma is a full service Aveda hair salon and offers advanced spa services: Facials, Waxing, Laser hair removal, Make up application / Bridal and more!! Soma has an amazing staff with years of industry experience, its truly an experience you cant miss! Soma also carries the full Aveda retail hair care and skin care lines.

Myra Sabolesky

Arielle is an amazing person and stylist. I left the salon feeling 100x better than I walked in because of her. She is obviously talented but her inner beauty shines through in the way she cares for her clientele.

Neha Sethi

I had an amazing experience with Aynsley. Perfect service, great haircut. Highly recommend her and the salon!

Pieter van Cort

Great to see Sandra!

Jason Mota

Very expensive

Heather Davis

Awesome