Address: | 19100 E 10 Mile Rd, Eastpointe, MI 48021, USA |
Phone: | +1 586-443-5244 |
Site: | haircreationsstudiosalon.com |
Rating: | 4.7 |
Working: | Closed 9AM–6PM Closed 9AM–6PM 9AM–6PM 9AM–6PM Closed |
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April Mitkus
So this was my first time going to Hair Creations for a haircut, and I will never go back. My hairdresser was Valorie. I brought in 3 pictures, one of the hair cut straight on, one of it from the side, and one of it up in a ponytail so you could see how the bangs framed the face. So anyways, Valorie had me sit down and was very nice. Instead of having my hair washed how it usually is when I get my hair cut, she wet it with a spray bottle. I was fine with that, since I had just washed it earlier, but the bottle wasnt set to mist. It felt like I was being squirted with a squirt gun. I had water dripping down my face. So then she got the scissors out and turned me away from the mirror so I couldnt see what she was doing. She would turn me to one side, cut my hair, and then spin me in the chair to the other side, and do the same. She never once looked at me straight on to see if everything was even. Ok, so the hair cut I wanted was bangs just below the eyebrow and framed the eyes. In the picture the bangs stopped at the corners of the eyes and then the rest of the hair was below the shoulder. So Valorie finished cutting my hair and gets the blow dryer. Its set of the hottest heat ever, and shes brushing it like Im some bratty kid that wont sit still. I could feel the hair being ripped out of my head, and then she had the nerve to ask me if she was hurting me. If you have to ask, then yes. So I finally see my self from far away and I looked a little like a mushroom with the bangs, but I figured it was how she blow dried it. She had her other client waiting, so I paid her and left. Got in the car so I could finally look at it up close. One side of the bangs were cut and inch away from my eye, the other side was at my ear! The were super uneven, and shorter than I wanted. I went back inside and waited for a minute for someone to notice me since there is no receptionist desk. I tell Valorie that my bangs were uneven and one side was shorter. She apologized and "fixed it". Im furious watching her, but I have a hard time speaking up for myself sometimes. Im trying to tell her its uneven, and shes arguing with me that Im looking at it wrong. Then she admits she cut it uneven, but I could still style it to look how I wanted. So by the end of it I ask for a refund. My haircut was $30.90. She said she would give me half back since she already cut my hair. So she gets her manager who has been glancing over the whole 3 hours Ive been in there. I show him the pictures of what I wanted, he said there wasnt much that could be done since the hair was already cut, but he would try to fix it when he was finished with his client. He was very polite. I dont think Valorie wanted him to look at my hair, because after he left, she gave me my "full" refund, but really she shorted me the 90 cents. I dont even know how this girl cuts hair for a living. Completely hacked my hair, and didnt cut it how I wanted at all! I went to the salon I normally go to (I went to Hair Creations because I just moved, and it was a lot closer and had good reviews.) They fixed it the best they could, but it is going to take years for my hair to grow enough to get it cut the way I originally intended.
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Shanae Fuller
First lets start by saying I am new to Eastpointe Michigan area. I found this establishment on Facebook. After reading the reviews I decided to set up an appointment with a stylist by the name of Dwayne. We discussed prices and styling he is very affordable. At the location parking is tight but not bad, I found a really great spot right around the corner. The atmosphere of the place is exceptionally comfortable. As soon as I walked in all the stylist as well as other customers greeted me as though I was family. Everyone in this establishment is very professional. Now the hairstyle I came in with thick non processed natural hair. The staff was very patient and nice I felt no pain, which is surprising with me having thick hair. The shampoo & conditioning was amazing ❤. Dwayne permed cut & styled my hair with understanding & love lol.. Im looking fab again!!My app was at 1, I was done at 3:56. This was an amazing experience im coming back in two weeks..
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Pam Dearth
Every one there is very friendly and helpful. They are incredible stylists! My stylist is Dwayne, he is the master and always knows the right color and cut for me. Im so thankful that I found this shop! Highly recommended!!!
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Anonymous User
Dwayne is a great hairstylist he really knows what hes doing and hes fast and reasonably priced and even if he was expensive hed be worth the money hes very productive and I highly recommend him for any women or girl.
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S. Braziel
I had my hair styled by Valorie and I am very pleased. She did a wonderful job and was personable, friendly, and made me feel important and comfortable as a first time customer.
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sot cheng
Dewayne is one of the best stylist in michigan. Very classy elegant upscale and professional salon. Proud that we have this business man in Eastpointe. Very skillful.
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Kimberly Seman
Dwayne is the only person I trust to cut my hair! My familys been going to him for at least 10 years now and he still amazes me every time!!
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Joe Clements
Very nice friendly clean environment, Arlene was my stylist and she hooked it up better than most barbers, thanks guys!
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Sakirra Tucker
Ill never go any place else for my hair styles...
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Dawne Fleischer
Good persons and great service.
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Angie A
Been going for 7 years strong