Family Video
| Address: | 5255 Eastern Ave SE, Kentwood, MI 49508, USA |
| Phone: | +1 616-538-1925 |
| Site: | familyvideo.com |
| Rating: | 4.3 |
| Working: | 10AM–12AM 10AM–12AM 10AM–12AM 10AM–12AM 10AM–12AM 10AM–12AM 10AM–12AM |
Location
Photos 19
Reviews 30
BR
Bryan Gannon
You think you could bring your children to a place called "FAMILY video". I brought my son, his best friend, and my 2yr old. While checking out, my son was looking for a bathroom when he walled into their porn room. There was absolutely no precautions in place. There is apparently a sign saying not to enter if youre under 18. As I was so rudely told by the clearly self hating cashier. All she could do when she saw I was upset about this was give me a dirty, snobby, rude look and tell me about this sign. Theres a few problems with this. One, my 7 year old hyperactive son isnt going to read that sign. For one, because hes not able to read half the words on it, and for two, because its not at his eye level. I though it was safe to let my son go to the bathroom. Who puts a bathroom right next to a porn room anyway?? And in a FAMILY place?? I had 3 kids with me, I cant play guard of the porn room. My son was also looking for a new release movie web I was gathering everyone up to check out. I assumed he was safe. But there was nothing to stop him, i dont even know if the porn room has a door. This has permanently effected my child. These people should be ashamed. Thats how they are still open for business... They are a porn shop. So, if youre looking for a place where your kids can wander into a porn room, this is your store. Otherwise, dont go here. Watch Netflix. Geez, we should have just stayed in tonight. Now I have to try to explain to my son about the anal porn he saw... About why girls were naked and being touched on dvds. Worst of all, however, was the snoodie, rude, immature way the staff responded. Im pretty sure they are breaking some laws.
BR
Bridgette Maroney
Always a awesome selection and are willing to keep customers satisfied if something doesnt work right! And they are always super friendly!
KY
Kymera Star
Friendly employees & clean, organized store. They run in store deals, more bang for your buck. Childrens movies are free.
HE
Heather Johnston
I always enjoy our visit!!! Everyone is really friendly and helpful! We are always finding different movies to watch!
DO
Doug Van Tuinen
Friendly staff and an always new and exciting selection of entertainment for your viewing and video gaming needs.
NI
Nicholas Krause
Run down. The help is usually pissed off, but hey its a video store and you dont see too many of those around.
A
Anonymous User
The manager Terre is the best. She is so nice and is always helpful. I will always rent here!
SA
Samantha Annis
My rating went down. Simply bc I was renting so much and a LOT of those movies, skip.
BA
Barbara Bessard
Usually how all the new releases and more and very friendly & good customer service
TR
Travis Mandenberg
Great Community involvement and they always have advice on what I should watch.
LO
logan theboss123
Overpriced candybars I payed 4 dollars I asked about price guy didnt respond
MA
Matthew Neymeiyer
Its really only worth going if you get a half off coupon fir the month.
JE
jesus castillo
They dont honor memberships from other family videos terrible service
KA
karenna deloof
Watch it before you buy it... Older discs are often scratched though
TH
Theo Johnson
Great customer service and great quality and quantity on videos
MI
Michael Dawe
Sometimes you just want to go to the video store, here it is.
BI
Bill Band
Great place to rent DVDs very friendly fast and courteous
AL
Alex Fowler
I love this place! I get movie here all the time!
ME
Melisa Howard
Friendly need a floor walker to help customers
DE
Demond McKinney
Makes movie night with the family enjoyable.
SE
Sean Gavin
Great staff and a good selection.
RI
Ric Maurice
Fast service and great selection!
TE
Teresa McNamara
Cheap and a fun movie night!
DA
Dan Herdegen
Family video is best video.
DO
donald pierson
Great staff. Clean store
AN
Ana Morejon
Great movie selection
NA
Nathan Turner
Where I get ma movies
VI
Victoria Brewer
Large selection
PA
Paul Vaneizenga
No good movies!
KE
Ken Knight
Great staff
Other organizations
Photos
Photos of reviews
