Address: | 3850 Vogel Rd, Arnold, MO 63010, USA |
Phone: | +1 636-282-7472 |
Site: | lifestorage.com |
Rating: | 5 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 12–4PM |
SA
Sarah Morrison
I was greeted promptly upon open and the gentleman that helped me was so nice, even for it being so early in the morning! I was also freaking out because my moving truck was already at the location, and I still needed to complete my registration for a space; he was so patient with me, and explained all of the information I needed quickly but efficiently. He even answered questions I had before I needed to ask them! The space I rented was one of the smaller ones, I think the 5x10 ft. space (or close to it) and the space was perfect! And the building Im in is air conditioned and closed off with a password-protected door, plus the normal lock on the space itself, so I feel like my things are in very good hands! 5/5 would recommend!
DA
Dana Girgis
hi my name is mark I rent a space at the Arnold location first off I would like to tell you that the manager of this location is fantastic when I called about getting a space with that location the manager bent backwards to help me out and she answered all my questions she helped me from start to finish she really cares about her customers and there needs I feel very good about keeping my stuff at your storage place I love the gate and all the cameras and the manager is the best ever I will let everyone know about uncle bobs storage they care.
ER
Eric Aubert D.M.D.,PC
Sheryl Lancaster was amazing. She is definitely the pride of this company. Recently I lost my storage keys, Sheryl not only took the time to remove it but actually went to go and get a special drill to remove the old lock and restored the new lock. Her communication skills are awesome with the clients as I sat back and observed her and she is very patient when trying to solve ones problem. Simply Amazing!!
ED
Edwin Lindell
This location is awesome! The 800 # that you have to call, not so much. Sheryl was awesome, she made sure we had been taken care of properly. The 4 reps that I had to speak to over the phone were morons, she took the phone and had to speak sense into them. My wife and I were ready to walk out and find another storage unit company, but she saved the day. She needs a raise to say the least!
MI
michelle mize
I AM A LONG TIME CUSTOMER, AND WANT TO SHARE MY INCREDIBLE EXPERIENCE WITH SHERYL LANCASTER; SHE WAS PROFESSIONAL, PERSONABLE, AND WENT OUT OF HER WAY TO HELP ME MAKE MY ARRANGEMENTS. I CANT SAY ENOUGH POSITIVE THINGS ABOUT HER. THE FACILITY IS IN " TIP TOP SHAPE". I AM SO PLEASED; MADE MY STORAGE EXPERIENCE GREAT. JUDITH PRICE
GR
Greg Robeson
I rent at 4 different properties and this place is run better than competitors and even better than other Uncle Bobs properties. Management is always on site, and super friendly. I can rent anywhere, but UBs is set apart! You always see staff sweeping the lot and this place is by FAR the cleanest property I have seen! Great job!!
TI
Tina McKenzie
Sheryl Lancaster was simply amazing. She went above and beyond her duties as store manager to help me pay my storage fees that were due in Fl. She stayed an past her time to make sure I was able to make the deadline. Superb, professional and wonderful customer service. I can not thank her enough.
SC
scott waring
I cant express how over and beyond the customer service I have recieved from the staff. They have truly went out of their way to help my family after my Moms passing. She had mutiple units and they helped me stay on top of payment and whats what and where everything is.
AL
Alexis Shelton
Cheryl is absolutely amazing, we paid for an entire month and than emptied the storage unit out on the 7th. She went above and beyond to get some of our money back. I would recommend them to anyone and if I ever have to store anything I will definitely go back there.
BR
Bryan Mahon
I want to give shout out for your Mgr. Sheryl Lancaster. I stopped at her facility this morning, and her customer service skills are outstanding, and her attitude towards her job, and making myself, the customer feel, that every option for my needs were covered..
WE
Wesley Dear
The customer service Cheryl provided was nothing less than spectacular. The prices are reasonable andthe storage units are well maintained. I would encourage anyone to rent from Arnold Life Storage and ask for Cheryl for outstanding customer service.
GE
Georgia B
Wow, Clean property, nice people, and you can find them in the office! a real plus! The flat bed carts OMG Who ever thought of that needs a big reward! it makes short work out of my trips to storage! Thank you for everything.
RO
Robert Hogue
I needed storage fast. Sheryl got me set up quickly. I was able to use the on site moving van ( for free when renting a locker ) that made the process easy. Great staff. Competitive prices. I would highly recommended.
LA
Larry Harder
Great job, "Uncle Bob"! The storage unit was excellent: clean, easily accessible, and secure from intruders, varmints, and weather. And, Sheryl (spelling?)...what an over-the-top service oriented person. Shes the best!
NI
NIcole Johnstone
Rented here two years ago and again now. Office manager is really nice. I feel safe having my stuff stored here. Would recommend to everyone. Plus you get to rent the moving van when you first store for free!
MI
Michael Pashos
I have had the greatest service at my "Uncle Bobs" location !!! I couldnt ask for a better place...Very nice and the best customer service !!! Sherly Lancaster is great !!! So helpful and kind....GREAT JOB
SA
Sandy Heilich
Everyone there is so nice. They only see me once a month when I pay my rent to they always remember my name. This may be my last month there as I have moved to a larger residence. I will miss them all!!
AL
Alysha Collins
Very clean and friendly! Sheryl, who runs the office, is very organized, professional, and nice. We recently stored with them for about 6 months and every interaction we had with the facility was great!
MA
Mary
Sheryl gave terrific customer service. She was very kind and helped me through difficult paperwork as I reserved a site for my mother. Our storage locker is clean and secure. I am very satisfied.
SP
Spider Bot
Great place to store your stuff. Sheryl is very friendly as well as efficient. I found everything to be clean and pleasant. Would recommend this location easily if youre looking to store your stuff.
LI
Lisa Bullock
Came into look at property, not quite ready but Sheryl took us around and the property, very clean and the units are nice. even though we were not ready to purchase, she couldnt have been nicer.
AL
Alicia Henderson
The quality of service and level of cleanliness is far greater than most storage facilities. I highly recommend if you are looking to store your belongings, whether it be short term or longer.
SU
Sue Kaiser
LifeStorage has very reasonable prices and their property is very well kept. The rental truck they offer is very clean as well. The office staff is super friendly too which is always a plus!
SH
Sharon Lipp
Shirley provided excellent service and even let my dog ride along on the golf cart since it was a hot day and couldnt leave him in my car when I was checking out the storage areas
DA
David Roberts
Donna was amazing and helped me during a hectic time! The whole place looked like it was just built but she told me how they upkeep. Would recomend and will be a repeat customer!