Address: | 8949 Jennings Station Rd, Jennings, MO 63136, USA |
Phone: | +1 314-222-7198 |
Site: | firestonecompleteautocare.com |
Rating: | 3.4 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM Closed |
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Beverly Powell
I would routinely use this location for my regular oil changes, as well as other maintenance. However, since the change in management, service has drastically changed for the worst. No longer does the store keep appointments. I have called and no one answers the phone during regular store hours. I was scheduled to have an oil change 2 weeks ago at noon, left my vehicle and returned 2 hours later to see my car in the same parking spot. The front counter person apologized, but the manager did not recognize me at all. I requested my keys and left. Horrible!!!!! I did not want to rate this store a Star, but had to select one in order to post.
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Douglas Shiner
The service writers were friendly enough but the mechanics were horrible I paid over a thousand dollars to have a check engine light fixed .since it came on six times day after the so called repairs I have take it back about five times at lost of my time they keep fixing different things it go out for a few days and pops right back on they lack trouble shooting skills when you consider its just a 06 gmc come on a 9year old suv keep checking I Will let you know if its fixed they still have it in the shop overnight havent heard a word an Im stuck trying to get transportation yet another time
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Linda Chappel
The work was done not in the allotted time given instead of job being completed that afternoon, it wasnt completed until 2days later, I had 2 call them 2 inquire about the work, I was lied 2 about them not being able 2 get some in2 replace the windshield, I called safelite they came out the next morning while firestone had vehicle in bay replaced b4 they finished w/vehicle..
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T J
The staff @ Firestone was very helpful, and knowledgeable about my vehicle. Explained the repairs needed to my vehicle were I was able to comprehend very well. Work was completed in a timely and efficient manner. I would definitely recommend my Firestone to family and friends! Thank You Firestone!
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Ashley Bodwell
Wait was extremely to long. 6 hours for 2 tires due to a blow out. Unbelievable. Andre is a good manager though. However that kind of wait time is way to long
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Mat Resse
Very professional, competitive prices, awesome service, great quality work. I have been a firestone customer for many many years and Im not going anywhere.
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Joanna Foley
Ive been taking my car here since I bought, they take great care of my & my pocket
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meg r
Dont go here if you have any plans for the day.
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Jacquie Ellis
Professional and friendly
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keith campbell
Great customer service