|Address:||38 Deforest Ave, East Hanover, NJ 07936, USA|
|Working:||8AM–5:45PM 8AM–5:45PM 8AM–5:45PM 8AM–5:45PM 8AM–5:45PM 8AM–1PM Closed|
The repair was not only slow, but riddled with errors. Do yourself a favor and avoid C&L! I wont bore you with ALL the details, but after C&L repaired my Jeep Commander, I quickly started noticing things that werent right, the most serious (I hope at least, could be other things I dont know about yet) of which was that they installed the WRONG size axle on my front left wheel and also botched the hub bearing on that wheel. This led to a squeak from the front end as well as a lot of road noise at higher speeds. When I told C&L something wasnt right, they pretty much blew me off and said that I needed to get new brakes and/or new tires to fix the issue. Turns out I didnt need either of those things, I just needed a legit shop to install the correct axle and a functional hub bearing. Luckily, Geico still paid for the additional $1100 in repairs my Jeep needed at the second shop I took my vehicle to after C&L just wouldnt help. Fifty days after the accident I finally have my Jeep back in good working condition, but only after a second shop was able to fix the errors C&L made. C&L sucks, steer clear.
Not only did the repair job take several months, but they also used junk parts on my two year old car. Its been heartbreaking replacing junk shocks, junk hub assembly, etc. I had a bad feeling when it was taking so long for a job that my insurance expected to be done in a few weeks. We ran out of rental insurance and ended up spending thousands on a rental car while C and L took months to put junk parts on my car that Ive already spent over a year still trying to rectify. Such a disappointing and frustrating experience.
I had a fender-bender in Newark and called Geico. They made an appointment for me at C&L for the next afternoon. When I got there, Lena, the Geico rep met with me, and she and a representative of the body shop inspected my car. Both of them were very professional. They explained what needed to be repaired on my car; they even fixed a minor dent at no charge which was not caused by the accident. They told me when the car would be ready. It was ready as promised and look great. I was very satisfied.
Eric M. Joseph, M.D.
C and L aims to please. Auto accidents are traumatic both physically and mentally, and C and L got my wheels like new ahead of schedule. Overly friendly staff - Lena and Luigi are terrific. No two accidents are the same, and getting your car like new is an art. I am picky about my ride - C and L was overly accommodating to address two small concerns after the initial repair. Now my ride looks like new. Hence the 5-star review. Thank you.
They could not complete the repairs accurately. When given a chance to remedy their mistakes, they were still unable to finish the job. I left them a message weeks ago and have yet to receive a call back. This is a big shop that doesnt take care of the little things. Good luck if you choose them.
After my car accident I was towed here, they have an auto body shop in the back and a geico Express and then Enterprise if you need a rental.
Excellent customer service, friendly staff, and top of line facility. As a dealership employee I trust them with all my cars.
Excellent service, Exceptional staff. Their Tow drivers must be among the best in the country.
They did a great job on fixing cosmetic damage on my 2013 Ford Escape.
Service is good but very expensive