Supercuts

Reviews 4

CH

Christine Burke

I wish there was an option to not give any stars here! Last month I stopped in to get a cut. My stylists name was Lola, and unfortunately, I do not think she had a license to cut hair. I felt as if a 5-year old was playing hair stylist. In my 40+ years of getting haircuts, I have never been so disappointed. Even if a cut is not what I had in mind, I was always able to make it look good. This cut was horrendous, and I cannot believe they allowed me to walk out of the salon looking as I did. I wish I could post pictures here, as I believe mouths would drop in disbelief. I had to pay $75 the next day at a high-end salon to get the cut fixed. The cut was so uneven in the back, I had to have another inch taken off! When I asked Lola to blow dry my hair as I did not want it to curl, she used a COMB and ran the comb through my hair while waving the hair dryer over my head. Obviously she did not know how to use a blow dryer to straighten hair. I complained to corporate three times, and each time I was assured that a district and/or regional manager would contact me. It has been over a month, and still no phone call. I guess Supercuts Management does not really care if their customers are satisfied. Aside from not getting a good hair cut, this particular salon is dirty and is in very rough shape. The stations have broken and/or missing drawers and they are dirty and have hair all over the spot where they keep their styling equipment. They do not seem to take pride in how the salon looks or the cleanliness. Also, as I was leaving, another customer had to approach me to tell me I had hair all over my pants -- again -- showing they do not clean their stations. Very sad...

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Anonymous User

I was in a time crunch and decided to go to this SuperCuts on 22E in Watchung. I left with one of the worst haircuts ive gotten in my life. Definitely top 5 worst. I wanted a trim, and a number 2 on the sides....simple right? Not for these guys!! While chatting with her friends about nails or something, she let the buzzer climb up too far to the top of my head. To compensate, she did the same thing on the other side. Then get this: instead of using scissors, she tried to cut the TOP of my head with buzzer + comb! I left looking like I had just lost a fight with a lawnmower. Please, if you have any value for your self image, do not go here. It ends up being $15.95 + tip for mens haircuts. Spend the extra 5 dollars and go to a salon where people are properly trained and you will look good. Otherwise you may not recognize yourself in the mirror.

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Anonymous User

Avoid. Dana the manager cut my hair and clipped my ear. I was bleeding for an hour. She did not even acknowledge that she cut my ear and just kept going. She did not even apologize. I agree with the previous review you should avoid this place. To add insult to injury, someone came in after I did yet they were serviced before I was. This place is disgusting.

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MU

Muscle Powderr

stylist cut my forehead. Im at urgent care

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