Bill Carpenter Service, Inc

9638 McWhorter Rd, Dansville, NY 14437, USA

Address:	9638 McWhorter Rd, Dansville, NY 14437, USA
Phone:	+1 585-335-3154
Site:	billcarpenterservicesinc.com
Rating:	2.8
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 16

Reviews 5

Dennis Rattay

Buyer Beware! I can only state this on my own experience dealing with new owner Roger Miller. On February 15th 2015, I inquired about getting my truck towed to Bill Carpenters shop to do some diagnostics on fuel injectors. On March 10th Mr Miller texted me he was finally going to pick up truck that was at Simmons-Rockwell in Bath. I called few days later to see what came up with. The truck had a miss fire & he told me that he was going to look into what it was. The next day I stopped at Bill Carpenters Service to see what they found out. Roger found a malfunctioned push rod causing the issue. I asked if there was another likely damage, he stated he didnt think so. Few days later I called him to see where we are at, he stated he pulled the engine out of truck. (he said it probably needs rebuilt h) I wasnt happy he decided to pull engine without permission. Feeling helpless I asked for a written Quote . To this day Roger Miller has refused to give me a written quote. On September 16th 2016. I stopped by Bill Carpenters Service to get a promised written quote only to find out Roger Miller wasnt there. I waited at front counter for approximately 10 minutes calling out hello, hello. I could hear a baby crying in back office room, someone had to be near. I went into shop found the nearest employee inquired about my truck. The gentleman pointed over to corner, so I went to see found my engine under cover with all new parts installed? I went out side called Mr Roger Miller said I seen my engine with new parts what the heck is going on? I didnt authorize you to do anything. Ive been requesting a written quote at least dozen times. Mr Miller then in a threatening voice said (this is what Im going to do, I am rebuilding the engine the way I want, putting truck back together & im going to give you a bill for whatever I come up with. And put a mechanics lien on it till its paid, And if I dont watch it Im going to tack storage fee as well. I told Roger that I just want my property back, he said I had to pay for Tow & engine removal & I could take the truck chassis, but he is keeping the engine. Roger said thats the one & only deal he is offering, then hung up phone. Mr Miller has failed to comply with DMV required business practices & believes he can do whatever he feels like doing. To date there has been no resolution, On September 29th 2016 Bill Carpenters Service sent me a bill dated February 2nd 2015 & marked it past due. This is the first time I ever received a invoice, Also with statement saying I owe 30,000.00 plus for storage fees now. I would seriously consider looking elsewhere for services. Currently the state DMV, BBB have open cases into this matter, Also I had to contract legal services to sue Mr. Miller & Bill Carpenters Service in Dansville, NY. Dennis

troy lathrop

Towed my semi and held me up cause tow driver damaged my oil pan...these people are rude and dont give a crap about customers..how they are still in business who knows

William Huette

Good mechanics, excellent towing service! ! Plus they have U-Haul...

yvonne terwilliger

Thanks Dennis helped me from making bad choice

Ralph Nisbet

Their customer service says it all.