Address: | 13625 41st Ave, Flushing, NY 11355, USA |
Phone: | +1 718-353-2424 |
Site: | centralfuneral.com |
Rating: | 2.6 |
SU
Sunshine Daughter
Dear Central Funeral Home, On the morning of September 26th, 2013, my Grandmothers body was ceremonially cast into the earth with the aid of your employees. After this experience, I feel it my duty in honoring the dignity for myself, my family, and my Grandmothers spirit to say that I couldnt have asked for a better way to have my Grandmothers great life and spirit painfully disrespected through the services of your company. As my family suffered in grievances of our loss, I believe we were in need of guidance and professionalism in handling the difficult process of our Grandmothers funeral, which we hoped to find eased through your facilitation. Yet as I witnessed and took part in the funeral, I was personally outraged and disgusted by the lack of sincerity and care the coordinator and his assistants had for my family members and for my Grandmothers spirit on that event. The coordinators very mechanical way of directing my family through paying respects and detached attitude when speaking to members of my family demonstrated a serious inattentiveness to the emotional awareness of our feelings and suffering at that time. The funeral was also poorly planned, noting that the papers to be burned in the fire were not properly set up beforehand, wasting a lot of time during the funeral, not to even mention shaming my Grandmothers spirit to have done that in front of her casket. There was no thought to giving my family time to retrieve sustenance for the long procession and left the responsibility to my cousin who had to hand over food to my family members in the middle of traffic as we headed to the burial ground. The drivers were also, unsafe and drove at unnecessary speeds through the highway. The poor planning was obvious evidence of very poor and unclear communication with my family. As a Funeral service, these matters and details should have been under the province of the coordinator and your employees and not left for family members to suffer confusion by. I was subsequently even more dismayed by the allowance of radio playing and cigarette smoking by the Funeral car drivers and attendants upon placing the casket into the hearse and in the hour following our arrival at the burial ground. Again, I want to reiterate that I couldnt have asked for a better way for my Grandmothers spirit to be disrespected than by the discourtesy and carelessness of your Funeral services. I believe your company took advantage of my familys naivety and emotional preoccupation upon our first real and great loss. To be fair, I do want to give proper credit to the only person I believe showed great kindness and respect for our loss, which was the young woman Gladys who helped my make my Grandmothers clothes and makeup for the Funeral and with whom I spoke with before the procession. I have deep gratitude to her for being the only human being in your soul-less Funeral company. But all in all I hope that none of my other family members, or any other family for that matter has to experience a funeral procession like that to ever under the prospect of your services. The manner in which the event was handled is unforgivable and is now sadly left for us to repent upon for the spirit of my Grandmother. I hope that your employees find a way to cultivate deeper sincerity for what they do as well as reflect upon the true purpose in their business and work. -Jessica Wu Grand-daughter of Shirley Puh
SC
Scott Huxley
My mother-in-law passed away quite suddenly. She was the last real connection my wife had to her family in Korea and so we were in no place to plan for her funeral services. My wife didnt feel well enough to be able to sit through the arrangements let alone make any decisions and I was nervous of doing something wrong in the Korean tradition but Mr. Ha and his son gently guided us through the preparations and even helped to make reservations for the funereal repast. He taught me customs, traditions, and procedures that I might have overlooked otherwise and was extremely patient of our indecisiveness. Not once did we feel rushed and the funeral procession was beyond beautiful. Not to forget how their staff was very warm and friendly and extremely professional. So moved by their compassion and acute sense of when to be there and when not to be, I pre-planned my own funeral here with my wife. Even though, unfortunately, I took my own mother to Jamie Funeral Home a number of years ago and didnt receive the level of compassion and kindness I found here. Central Funeral Home is the best! Of all the recommendations, I would think to make and have made, this one is, if youll excuse the pun, the most grave: If you want your dearly departed to rest in peace, take them to Central Funeral Home
AN
andrew choi
This is Korean owned business and not typical as other western style funeral home. I dont recommend any non Korean utilize this business since they are not sincere as you think. My father passed away 8 months ago and we paid him full right after the funeral services including tombstone writing. It is still not done yer as of today which is 7 months later. This is not right. I dont recommend him to anyone.
MI
Midori Kenny
nice, calm, and peaceful place to grieve your condolences
JA
Jae Soon Choi
사장님의